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Customer Support Executive Cum Online Moderator

Job Description:

Urgent opening for ‘Customer support / Customer care executives cum online moderator’ with experience in voice / non-voice process. The job description for this job profile is as below:
Moderate user generated content on our websites / applications where users post and upload content
Content like photos, profile information is uploaded by users. This content needs to be approved or disapproved based on internal policy.
Customer support role includes answering customer support tickets via customer support dashboard (non-voice)
Prior training will be provided for candidates to understand work flow and processes

Salary: Not Disclosed by Recruiter
Industry:Internet / Ecommerce
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Voice
Role:Associate/Senior Associate -(NonTechnical)
Employment Type: Permanent Job, Full Time

Keyskills:

Non Voice Process Customer Care Customer Support kpo bpo kpo BPO Customer support executive support executive support representative

Desired Candidate Profile:

Candidates with min. 1 years experience in customer support (voice / non-voice)
Strong hold in English language must
Should be able to detect grammatical errors in English

Education-

UG: Any Graduate – Any Specialization
PG:Post Graduation Not Required
Doctorate:Doctorate Not Required

Company Profile:

Verve Mobile Private Limited.
Verve Mobile Pvt Ltd is a 7 year old strong, product based consumer internet company building in-house web / mobile applications. We build large web and mobile applications for direct internet consumers. Among our in-house products are QuackQuack, a dating website/app with over 2.0 million users and 1 million plus app installs, Cashninja, a free recharge app, with over 1 lakh users and Truejodi, a recently launched matchmaking portal and app.

Recruiter Name:Krishna
Contact Company:Verve Mobile Private Limited.
Address:210, B Block, 2nd Floor,Swapnalok Complex, S.D. Road,Hyderabad,Telangana,India 500003
Website:http://www.vervemobi.com
Telephone:040-40215096