New Delhi, Feb. 5, (ANI-BusinessWire): Excellon Software Private Limited announced the launch of its new enterprise mobility suite for OEMs and Dealers. Excellon Connect empowers OEMs and Dealers to provide a mobility solution for each customer touch point that would help manage and enhance vehicle buying and servicing experience.
The features of the application include a product catalogue that lets prospects explore various features of the vehicle, pictures, videos and expert reviews, customer can go on to book the vehicle using the integrated payment gateway.
On service front, customers can make service appointment, with a request to scheduling pick up and drop, tracking previous and current service details and pay the service bill online. The app also has rich user experience for announcing new deals and for soliciting feedback and suggestions.
“We are excited to launch ‘Excellon Connect’. This mobile application has been conceived keeping in mind the rapidly changing customer experience expectations during their vehicle purchase and servicing. This application would help OEMS and Dealers embrace this change and deliver superior customer experience,” said Shatrughan Singh, Vice President of Technology, who heads the next generation mobility initiatives in Excellon.
“At Excellon, we have always remained committed to invest in innovation that delivers transformative tools and solutions for the Automotive Industry. ‘Excellon Connect’ would help our clients stay digitally connected with their customers and end users besides empowering them with agile tools to manage their business processes,” added Vinod Tambi, co-founder and President of Excellon.
Excellon Software is renowned for its cutting-edge yet simple-to-use sales, distribution, and service management software.
Excellon’s research continues to leverage latest advances in the Cloud, Mobility and Analytics for innovative solutions to difficult problems of enterprises and their customers. The company’s product portfolio encompasses a complete dealer management system, sales and distribution management, and service management software. The Excellon solution is relevant to emerging markets with its adaptable tax setup and structure, and the ability to handle city, state, regional, and national level complexities.
With a large team of professionals comprising business, functional, and technical specialists, Excellon Software offers an end-to-end solution right from requirement analysis, customization, training and rollouts, to support large sales and service networks. This comprehensive capability has resulted in clients forging close partnerships with Excellon for direct delivery and support of Excellon solutions at thousands of locations across rural and urban markets in India.
In such deployments, Excellon team has been able to bridge the regional, cultural, and language gaps and its joint teamwork with client is connecting easily with the client’s sales & service network.
Excellon’s applications are used by large and small manufacturers, franchisors, dealers, distributors and service centers benefiting from unmatched flexibility in deployment, functionality and reporting. Its customers include several well-known industry leaders from India, South-East Asia, and Middle-East such as Ashok Leyland, Bajaj Auto, Eicher Polaris, Mahindra, Max United Machinery KSA, Royal Enfield, TVS Automobile Solution, Perodua Cars Malaysia etc. (ANI)