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Front Office Supervisor Required

Hotels Restaurant

Description

Summary of Responsibilities:
Responsibilities and essential job functions include but are not limited to the following:
• To consistently provide thoughtful, caring and sincere service
• To lead and supervise the Front Office team in all aspects of the department and ensure service standards are followed
• To maximize revenues by upselling and following budget guidelines
• To handle Guest concerns and react quickly, logging and notifying proper areas
• Be fully competent in all reception and cashier duties
• To balance operational and Colleague needs
• To assist guests regarding hotel facilities in an informative and helpful way
• To follow department policies, procedures and service standards
• To follow all safety policies
• Other duties as assigned

Qualifications:
*Should have good knowledge of OPERA system
*Previous experience in a leadership or supervisory role an asset
*Strong interpersonal and problem solving abilities.

Interested candidates email their CV to: [email protected]

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