Genpact (NYSE: G) designs, transforms, and runs intelligent business operations including those that are complex and specific to a set of chosen industries. Our hundreds of long-term clients include more than one-fourth of the Fortune Global 500. Founded as a division of GE in 1997 and then spun off in 2005, Genpact earned 2014 revenues of $2.28 billion and has more than 67,000 employees in 25 countries, with key management and a corporate office based in New York City.
Designation:
Genpact Hiring for Customer Support (voice)
Job Description:
Genpact Hiring for Customer Support (Voice) !!
HR Reference : Anitha
(Write ” Anitha ” on the top of your CV)
Interview Date:- 11th Apr-16th Apr’16
Interview Time:- 10am – 2pm
Work Location: Hyderabad
Shifts: Should be flexible with 24*7 shift timings
Education Qualification: Any Graduate
Fresher & experienced – Both can apply.
Exp – 0 to 5 yrs
Job Description :
Excellent command over English & Customer service skills.
Resolving customer’s queries over calls.
The candidate should be able to successfully handle customer queries and meet customer defined levels of Quality in Operations.
Candidate should be flexible working in night shifts.
Write ” Anitha” on top of your CV
Must Carry:-
2 updated CV(Write ” Anitha ” on top of your CV)
Photo ID proof( Voter ID/ PAN Card/Driving License)
2 passport size photo
Interview Venue:
Genpact, 14-45, IDA Uppal,
Opp NGRI,
Habsiguda, Hyderabad
Desired Profile:
Experience : 0 – 5 Years
Industry Type: BPO / Call Centre / ITES
Role: Associate/Senior Associate -(NonTechnical)
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Education
UG – Any Graduate – Any Specialization
PG – Any Postgraduate – Any Specialization, Post Graduation Not Required
Doctorate – Any Doctorate – Any Specialization, Doctorate Not Required
Compensation: one side cab facility+performance incentives+annual bonus
Location Hyderabad / Secunderabad
Keywords inbound process voice process international bpo outbound process icse cbse international calling english medium cce cse csa csr customer service associate
Contact:
Anitha
GENPACT INDIA
Telephone 7702522020
Email g.anitha@genpact.com
Website http://www.genpact.com