Jobs

Genpact Hiring For Customer Support In Hyderabad

Genpact Hiring For Customer Support In Hyderabad

Job Description:

Positions – Customer support (Voice Process & Non Voice)

Location : Uppal/ Pocharam/Gachibowli, Hyderabad

Requirement:

Bachelor’s degree or equivalent with a strong academic record.
Prior experience in a dynamic, results-oriented, internet-based business will be a plus.
Detail-oriented with the ability and willingness to quickly complete large volumes of work with high quality.
Strong computer applications and Internet skills.

Responsibilities:

Provide excellent customer service to advertisers and manage client advertising accounts by responding to inquiries.
Develop and utilize approaches to provide strategic advice to clients on how to improve the utilization of their advertising budgets.
Build strong relationships with customers and educate them on new product features by proactively and creatively identifying solutions to client issues.
Identify, lead, and execute product and process innovation to increase advertiser performance and their investments.

Feel free to apply with us as follows:

Call : Deepa – 9000137236

Email – [email protected]

Walk-In : Mention “HR Deepa” on your resume and Walk-in to the below mentioned address

Time Slot : 10 Am – 12 Noon
Monday – Friday

For Direct Walk-in please do carry a Resume / Zerox of ID Proof / Passport size photo / Last three months Pay slips (if experience)

Address: Genpact, 14-45, Ida Uppal,
Opp Ngri, Habsiguda,
Hyderabad,
Telangana 500039.

Land Mark : Opposite NGRI Habsiguda.

Thanks & Regards
Deepa Tatineni

Salary: Not Disclosed by Recruiter
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Voice
Role:Associate/Senior Associate -(NonTechnical)

Keyskills:

Customer Service Voice Process Customer Support Calling Non Voice Technical support international voice process outbound process inbound call center international BPO

Desired Candidate Profile:

Please refer to the Job description above

Education-

PG:Post Graduation Not Required
Doctorate:Doctorate Not Required

Company Profile:

GENPACT INDIA
Genpact (NYSE: G) designs, transforms, and runs intelligent business operations including those that are complex and specific to a set of chosen industries. Our hundreds of long-term clients include more than one-fourth of the Fortune Global 500. Founded as a division of GE in 1997 and then spun off in 2005, Genpact earned 2014 revenues of $2.28 billion and has more than 67,000 employees in 25 countries, with key management and a corporate office based in New York City.

Recruiter Name:Deepa Tatineni
Contact Company:GENPACT INDIA
Website:http://www.genpact.com
Telephone:9000137236