Job Description:
Genpact Hiring for Technical Voice process | Contact Farheen 7032411937
Positions: Process Associate / Developer – Customer Service
Location: Hitec city, Hyderabad
Shift Tymings : US Shifts
Salary Package : 1.8 – 4.2 la
Requirement :
BA/Bsc/B.Tech/B.com any degree or equivalent with strong academic record.
Previous experience in Customer Service role preferred.
Active user of internet and online applications. strong knowledge of current affairs.
Demonstrated proficiency in English
Must be able to work on flexible schedule
Technologically capable: have had experience troubleshooting personal electronic devices
Responsibilities:
Freshers with Good communications can also apply
Respond to Customer inquiries and problem escalations
Provide E-mail and Phone support to trouble shoot and resolve issues experience
Provide excellent customer service to our customers
**Attractive package with steady growth **
Experience Range : 0 – 5 Years
Feel free to apply with us as follows:
Call : Farheen – 7032411937
Email: farheen.ali@genpact.com
Walk-In : Mention Farheen on your resume and Walk-in to the below mentioned address with a Resume / ID Proof xerox
Time Slot : 10 Am – 12 Noon
Monday – Friday
Address: Genpact, 14-45, Ida Uppal,
Opp Ngri, Habsiguda,
Hyderabad,
Telangana 500039.
Land Mark : Oppoiste NGRI Habsiguda.
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Thanks & Regards
Farheen Ali
Genpact Recruitment Team
Contact : 7032411937
Email: farheen.ali@genpact.com
Salary: INR 50,000 – 3,00,000 P.A
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Associate/Senior Associate -(Technical)
Role: Associate/Senior Associate -(Technical)
Keyskills:
Customer ServiceCallingTechnical Voice Processinboundoutbound callstechnical international call center international callstechnical customer caretechnical bpointernational voice processcustomer service executiveITEScall centre
Desired Profile:
Education:UG -Any Graduate – Any Specialization, Graduation Not Required
PG – MBA/PGDM – Any Specialization, M.Sc – Any Specialization, Post Graduation Not Required, M.Com – Commerce, M.A – Any Specialization, Any Postgraduate – Any Specialization
Doctorate – Doctorate Not Required
Company Profile:
Genpact (NYSE: G) designs, transforms, and runs intelligent business operations including those that are complex and specific to a set of chosen industries. Our hundreds of long-term clients include more than one-fourth of the Fortune Global 500. Founded as a division of GE in 1997 and then spun off in 2005, Genpact earned 2014 revenues of $2.28 billion and has more than 67,000 employees in 25 countries, with key management and a corporate office based in New York City.
Contact Details
Recruiter Name:Hiring Team
Contact Company:GENPACT INDIA
Telephone:Not Mentioned
Email :farheen.ali@genpact.com
Website:http://www.genpact.com