Only two rounds of interview.
Any graduate/post graduate having relevant experienced.
Candidate should have excellent communication skills with customer service experience preferred.
Respond to inbound customer queries over the phone & e-mail by escalating product bugs.
Provide phone support and e-mail support to troubleshoot and resolve issues experienced with search engine client.
Maintain a thorough understanding of Search engine process and policies.
Demonstrate innovation and intuition in identifying areas requiring operational adaptation or improvement.
Must have analytical bent of mind with customer centric approach.
Candidates must have Excellent writing skills.
Respond to customer query and escalations.
Provide email/chat support/Voice support to customer to reduce issues.
Hiring any Graduate with Email / Chat/Voice Process Experience
Remuneration revised up-to 4.5 LPA.
Designation – “Process Associate”
Date Of Interview : 11-Mar-17.
“Interested candidate can Walk-in Directly at below mentioned Venue or can call on below numbers of HR”
Opp to Shopper Stop,
Salary:INR 1,50,000 – 4,50,000 P.A. Incentives + yearly bonus
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role:Associate/Senior Associate -(Technical)
Search Engine Voice Process Technical Support Tech Support BPO KPO Customer Service Customer Support HSBC Amazon Sutherland Techmahindra
Desired Candidate Profile:
Please refer to the Job description above
UG: Any Graduate – Any Specialization
Genpact (NYSE: G) designs, transforms, and runs intelligent business operations including those that are complex and specific to a set of chosen industries. Our hundreds of long-term clients include more than one-fourth of the Fortune Global 500. Founded as a division of GE in 1997 and then spun off in 2005, Genpact earned 2014 revenues of $2.28 billion and has more than 67,000 employees in 25 countries, with key management and a corporate office based in New York City.
Contact Company:GENPACT INDIA
Address:Kamat Lingapur Hotel1-10-44/2, Chikoti Garden,Begumpet, HyderabadHyderabad,Telangana,India 500016
Email Address:[email protected]
Reference Id:Mirza Kamat 4