Job Description:
Job Title : Duty manager
Entity : O2 spa
Location: Hyderabad
Reports to: Spa manager & Cluster manager
Purpose of position: Maximize revenue generation of spa. Effectively interact with customers and ensure high service quality. Maintain spa
Major Responsibilities: Revenue generation, Customer service and retention, Inter team cooperation, Adhere to defined SOP for ( data capturing, reports etc.), Spa maintenance
Key performance Indicators:
Revenue: 50%
Customer service &Retention: 30%
Adherence to Sop: 20%
Qualification & Experience: Graduate with at least 4 year experience from Hotel Industry
Skills & Qualities: Effective communication and Sales skills , ,Active listening and soft skills, Social perceptiveness , Coordination, Service oriented , Negotiation, Flexibility , Detail oriented
Thanks & Regards
Sandeep Kumar Pabbu
HR Recruiter
www.O2spa.org | sandeep@o2spa.org
+91 040 43530253 | +91 8019815260
Salary: Not Disclosed by Recruiter
Industry:Travel / Hotels / Restaurants / Airlines / Railways
Functional Area:HR , Recruitment , Administration , IR
Role Category:Administration/Facility Management
Role:Manager / Sr Manager – Facility Management
Employment Type: Permanent Job, Full Time
Keyskills:
Duty manager front office manager receptionist front office executive front office reception front desk executive telephone operator front desk
Desired Candidate Profile:
Please refer to the Job description above
Company Profile:
O2 SPA SALON PRIVATE LIMITED
Introducing India’s largest spa chain with several spas now operating in UAE as well
Relax, Refresh and Rejuvenate at O2 Spa destinations across India & UAE . We serve 1500+ guests on any particular day. Whether you choose a body massage, spa treatment or any astounding salon service. Our highly trained therapists and beauticians will pamper you while coaxing your body into a state of serene tranquility, enhanced beauty and vigorous health.
No: 1 Spa chain in the country
Outlets spread throughout the country
8 years of happy existence
7 days Customer Support Services
Awarded for its services at Delhi Airport
Professionally trained staff
1500+ Guests served daily
Reputation of care & professional approach
Recruiter Name:Sandeep
Contact Company:O2 SPA SALON PRIVATE LIMITED
Email Address:sandeep@o2spa.org
Telephone:+918019815260