Product Support Engineer
Demonstrate the Caliber products to Customers.
Customer relationship and Customer Management
On-site build Installations and configurations.
Ensure thorough understanding of the customer requirements.
Document all User Requirement Specifications (URS)
Assist product specialist in Project kickoff and project planning
Execution of UAT/SAT (User Acceptance Test/Site Acceptance Test)
Execution of Installation Qualification protocol
Train the end-users on Caliber Products
Installation of production build and Database maintenance plan creation
Onsite support and customer call handling
( In short)
1.After the order from the client they will have to go to the client place(Mostly all over India, company shall provide all bus and air bus facilities)and make the requirement gathering.
2. Make the developers understand the requirements for coding, coordinate with Developers and testers for the project completion.
3. Deploy the software at clients place
4. Train the end user regarding the software developed.
Salary: Not Disclosed by Recruiter
Industry:IT-Software / Software Services
Functional Area:IT Software – Other
Role:Technical Support Engineer
Good Analytical Problem Solving SDLC Database Exp in Pharma Projects SQL Testing Instrumentation Background Travel Implementation understand customer quires understand client quires
Desired Candidate Profile:
Please refer to the Job description above
UG: B.Tech/B.E. – Any Specialization, Diploma – Any Specialization, B.Sc – Any Specialization, B.Com – Commerce, B.Pharma – Pharmacy, Other Graduate
PG:M.Tech – Any Specialization, MCA – Computers, MS/M.Sc(Science) – Any Specialization, MBA/PGDM – Any Specialization
Doctorate:Doctorate Not Required
CALIBER TECHNOLOGIES PRIVATE LIMITED
Caliber Technologies Pvt. Ltd. is a company formed in Aug 2001 with a focus on solutions for Pharma and biotech industries. Caliber’s core competency lies in building solutions for Pharma and laboratory activities and solutions for international quality standards and regulatory norms like GLP, FDA, and GAMP. We have developed a portfolio of competencies out of this core competency.
The company’s flagship product CaliberLIMSÂ® is designed using cutting edge technologies to help the Pharma/ biotech companies to comply to the stringent international regulatory norms like Electronic Signatures and Electronic Records (21CFR PART 11), GAMP etc. Implementation of CaliberLIMSÂ® would reduce the risk of regulatory non-conformance. It is thus an Enterprise Quality Management tool for the regulated industry.
Apart from its flagship product CaliberLIMSÂ®, Caliber offers other software solutions for the regulated industries with a suite of products such as Caliber Stability, Caliber TRIMS, Caliber EM and Caliber CLAPS. It also has other products in the pipeline like Caliber CLINSTAR (Clinical Trials LIMS), Caliber eDox (Document Management System) and Caliber CAPA. The Company’s products are innovative, highly configurable, integrate well with SAP etc., and are user friendly.
Contact Company:CALIBER TECHNOLOGIES PRIVATE LIMITED