Responsibilities of the Social Media Manager
The first responsibility of a Social Media Manager is to develop and implement a social media marketing plan. The marketing plan will include the following components
Identify Target Customers
Set Clear Objectives
Solid Content Strategy
Measure & Analyze to Establish ROI, determine the KPIs (key performance indicators).Here are the top 8 KPIs to determine ROI:
Engagement by Content Type
Response Rate and Quality
Essential Duties of the Social Media Manager
Manage social media marketing campaigns and day-to-day activities including:
Develop relevant content topics to reach the companys target customers.
Create, curate, and manage all published content (images, video and written).
Monitor, listen and respond to users in a Social way while cultivating leads and sales.
Conduct online advocacy and open a stream for cross-promotions.
Develop and expand community and/or influencer outreach efforts.
Oversee design (i.e: Facebook Timeline cover, profile pic, thumbnails, ads, landing pages, Twitter profile, Blog, etc.).
Design, create and manage promotions and Social ad campaigns.
Manage efforts in building online reviews and reputation. Monitor online reviews and respond to each review.
Analyze key metrics and tweak strategy as needed.
Compile reports for management showing results (ROI).
Become an advocate for the company in social media spaces, engaging in dialogues and answering questions where appropriate.
Demonstrate ability to map out a comprehensive marketing plan. Drive strategies that are proven by testing and metrics.
Develop organizational elements in order to implement a proactive process for capturing happy, loyal customer online reviews.
Monitor trends in social media tools, applications, channels, design and strategy.
Implement ongoing education to remain highly effective.
Identify threats and opportunities in user-generated content surrounding the company. Report notable threats to appropriate management.
Analyze campaigns and translate anecdotal or qualitative data into recommendations and plans for revising social media, content marketing, SEO and social advertising campaigns.
Monitor effective benchmarks (Best Practices) for measuring the impact of social media campaigns. Analyze, review, and report on effectiveness of campaigns in an effort to maximize results.
Qualifications and Experience
Possesses knowledge and experience in the tenets of traditional marketing. Marketing degree is welcomed but not required with relevant work experience.
Demonstrates creativity and documented immersion in social media. (Give links to profiles as examples).
Proficient in content marketing theory and application.
Experience sourcing and managing content development and publishing.
Exhibits the ability to jump from the creative side of marketing to analytical side, able to demonstrate why their ideas are analytically sound.
Displays in-depth knowledge and understanding of social media platforms, their respective participants (Facebook, Twitter, Instagram, YouTube, Pinterest etc.) and how each platform can be deployed in different scenarios.
Maintains excellent writing and language skills.
Enjoys a working knowledge of the blogging ecosystem relevant to the companys field.
Displays ability to effectively communicate information and ideas in written and video format.
Exceeds at building and maintaining sales relationships, online and off.
Practices superior time management.
Is a team player with the confidence to take the lead and guide other employees when necessary (ie: content development, creation and editing of content, and online reputation management).
Makes evident good technical understanding and can pick up new tools quickly.
Demonstrates winning Social Customer Service techniques such as empathy, patience, advocacy and conflict resolution.
Possesses great ability to identify potential negative or crisis situation and apply conflict resolution principles to mitigate issues.
Salary:INR 4,50,000 – 6,50,000 P.A.
Industry:Internet / Ecommerce
Functional Area:Marketing , Advertising , MR , PR , Media Planning
Role Category:Online/Digital Marketing
Role:Social Media Marketing Manager
Content Marketing Content Strategy Blogging Social Media Marketing Advertising Social Media online marketing digial marketing facebook internet marketing facebook marketing internet SMO
Desired Candidate Profile:
Please refer to the Job description above
UG: Any Graduate – Any Specialization
PG:Post Graduation Not Required
DigiDarts Marketing Pvt. Ltd.
About DigiDarts Marketing Pvt. Ltd. (http://www.digidarts.com):
Over the last 2 years, Digidarts has been the fastest growing Digital Marketing agency of Northern India.
We, at DigiDarts help our clients constructing a unique place for brands that enables them to catch eyeballs in the flourishing market.
DigiDarts is a Reasonable and Efficient Digital Marketing Philosophy. At Digidarts, we offer services like Social Media Marketing, Search Engine Optimization, Web Analysis, Pay-Per Click Ads, Website Development etc.
So do you have the experience and knowledge to be a part of an exciting and thrilling start up that will assure you fastest growth in the industry
If yes, here is your chance. The more the organization grows, the more you grow.
Contact Company:DigiDarts Marketing Pvt Ltd