Job Description:
Job Title:
Inside Sales Account Management II
Job Overview:
Sells Dells products and services (via telephone, web or e-mail) to specified
customer segments and is responsible for ensuring a positive customer
experience. Responsible to drive inbound and outbound calls, emails, and web
interface to focus on maintaining and expanding business relationships/market
share with existing and new customers.
Functions
as the overall account manager including leading transactional sales,
partnering with outside sales and/or the channel (as applicable) and both
strategy and execution. May focus on new
account development and/or expanding existing accounts.
Job Responsibilities:
Effectively articulates the value proposition associated with Dells products
and services.
Recommends business solutions considering customer needs and Dell interests.
Builds relationships with customers based on knowledge of Dells technology,
products, services.
Stays abreast of current industry trends and how Dells customers are being
impacted to help solve specific market challenges in targeted industries.
Leverages cross-functional resources to achieve results/meet customer needs.
Effectively prioritizes multiple demands while ensuring customer needs are met.
Makes decision based on an appropriate amount of information/data analysis
Works under general direction, seeks assistance as needed.
–
Completes work in accordance with accepted practices.
–
Establishes approaches for completing assignments.
Independently
gathers information
–
Adjusts to multiple demands and shifting priorities; accepts responsibility for
results of actions.
Works
with team to support achievement of sales goals and deliver on customer service
levels.
Provides direction and instruction to lower level representatives.
Candidate
Requirement:
Knowledge
of applicable Dell technology, products, and services and is able to identify
how these products and services align to customer needs.
Prospects
Ability to create/execute an action plan to make unsolicited contact with
targeted people to capture interest for further discussion.
Sells
Competitively Ability to Select and execute effective sales strategies and
tactics in a differentiated manner to win the business.
Builds
Momentum Ability to establish and accelerate forward motion toward desired
sales objective.
Demonstrates
Portfolio Proficiency Ability to differentiate and position the
Probes
The ability to uncover pertinent information and underlying concerns and
motivations.
Q-value
of entire product and service offering.
Salary: Not Disclosed by Recruiter
Industry:IT-Software / Software Services
Functional Area:Sales , Retail , Business Development
Role Category:Corporate Sales
Role:Sales Executive/Officer
Keyskills:
customer service inbound accounts service data analysis dell diploma account management computer hardware business solutions
Desired Candidate Profile:
Education-
UG: Any Graduate – Any Specialization
PG:Any Postgraduate – Any Specialization
Doctorate:Any Doctorate – Any Specialization, Doctorate Not Required
Education :
High school diploma or equivalent required. Associates degree, technical
college or some college course work preferred. Computer Hardware &
Networking knowledge is preferential.
Experience
(Functional & Leadership)
4-6
years of relevant experience or equivalent combination of education and work
experience.
Company Profile:
Dell
For more than 26 years, Dell has empowered countries, communities, customers and people everywhere to use technology to realize their dreams. Customers trust us to deliver technology solutions that help them do and achieve more, whether theyre at home, work, school or anywhere in their world. Learn more about our story, purpose and people behind our customer-centric approach.
Recruiter Name:HR
Reference Id:150010JA