The Information Technology (IT) Manager is responsible for leading a Server SME group, managing mission critical Servers and Datacenter infrastructure, contributing into Technology Architecture and IT Security and setting direction for Root-Cause and Problem Resolution to ensure Business Service excellence and optimal computing infrastructure across QuisLex global locations.
Develop and deploy an IT strategy that is aligned with the companys Vision
Identify Salient features of new emerging technologies and present relevance of new methodologies/systems to QuisLex Senior Management Group (SMG)
Recognize the potential usefulness of these emerging technologies in the on-going projects.
Offer IT Infrastructure and Services consultation on-demand
Manage the Datacenter.
Ensure compliance to information security as per ISMS requirements.
Build and Share knowledge on new technologies among the associates
Manage and provide technical guidance and assistance to Server Run team in support of essential IT functions including Administration, Maintenance, Configuration of Virtual Platforms, Windows Operating Systems and Enterprise Applications.
Resolve complex Enterprise-System hardware and software problems; Collaborate with peer teams and vendors in solution evaluation and decision making process.
Develop and maintain Server Installation and Configuration procedures.
Fronting Business Users and Technology group to implement solutions that meet business needs and addresses impact of new or revised applications on existing infrastructure.
Significant responsibility in managing the Data Center, Servers, Storage inventory and Procurement including equipment and software licenses.
10 – 13 YearsHyderabad / Secunderabad
Salary: Not Disclosed by Recruiter
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Assistant Manager/Manager-(Technical)
Role: Assistant Manager/Manager-(Technical)
IT Infrastructure ServicesIT StrategyIT ManagementData CenterServer InstallationIT Managerinfrastructure managersystems managerit infrastructure
B.E/B.Tech/Masters degree in Computer Science or IT related from a reputable university.
Experience operating in a large Enterprise environment and understanding of implementation of systems at scale.
Strong Technical skills in various editions of ESX/VSphere and Virtual platforms, Windows Server operating systems including Administration and Clustering; Working knowledge of Powershell, Solarwinds other server/application monitoring tools
Experience with PowerShell scripting and system automation
2. Experience: 10+ years
Solid experience in design, configure, implement, manage and optimization of virtualized environments with VMware vSphere and ESX.
Expertise in design, configure, implement, manage, optimize windows servers infrastructure including advanced knowledge of Active Directory, Group Policies, Windows application servers (Mailing servers, SharePoint etc.)
Proven expertise in Server Virtualization (VMware, Hyper V) environments
Proven expertise in Server Hardware sizing, Blade servers
Proven expertise in Windows operating systems. Linux is a strong plus.
High familiarity with best practices in configuring and tuning virtualized environments and Windows servers
Working knowledge in servers vulnerability management
Expertise in storage architecture
Strong knowledge in IIS, Application hosting & Webserver administration
Strong knowledge of SQL, and at least one major database engine (preferably MySQL and MS SQL Server).
Strong knowledge of the Microsoft Office suite, including the ability of writing macros in VBA.
Solid knowledge of Microsoft Exchange, SharePoint servers implementations and migrations
Familiarity with ISO quality standards a strong plus, in particular ISO 27001 and ISO 9001
4. Soft Skills
Strong communication skills, both verbal and written, in technical and non-technical topics; Ability to communicate effectively with individuals at all levels of responsibility and authority; Strong organization skills and ability to work on multiple projects simultaneously
Ability to interface with QuisLex clients and their technical staff
A proven problem solver with a can do attitude
Strong troubleshooting skills, with the ability to work in a high-pressure team environment, handle multiple tasks and react quickly to problems and issues
a. Analytical Skills: Independently solves complex problems. Proven ability to work independently and with minimal supervision
b. Decision making: Exercises administrative judgment and assumes responsibility for decisions, consequences, and results having an impact on people, costs, and/or quality of service within the functional area.
c. Quality: Demonstrates accuracy and thoroughness and overall quality of work in-line with the requirements specified.
d. Teamwork: Open to feedback, contributes to building positive team spirit, leads teams efforts to success.
e. Communication: Good verbal and written communication skills and expresses opinion without hesitation.
f. Ethics: Treats people with respect, keeps commitments, and works with integrity.
Education:UG -Any Graduate – Any Specialization
PG – Any Postgraduate – Any Specialization
Doctorate – Any Doctorate – Any Specialization, Doctorate Not Required
QuisLex is an award-winning managed legal services provider specializing in executing complex document review, contract management, and compliance projects for leading corporations and law firms throughout the world.
The company’s expertise in providing these benefits has been acknowledged by both clients and the legal industry at large, including being recognized by Chambers & Partners as a Band 1 legal outsourcing provider, New York Law Journal as both a top LPO and top managed document review provider, and IACCM as its “Outstanding Service Provider” for contract management solutions.
Since its founding in 2004, QuisLex has been a pioneer in the offshore legal services industry. With more than 1,100 fulltime attorneys, process experts, technologists, statisticians and linguists, QuisLex continues that tradition today by delivering solutions that reduce costs, mitigate risks, and enhance quality to positively impact the practice of Law. Our transnational character, reach and resources, expertise, proprietary technology and acumen have made us grow and capable of thinking differently and delivering more than the obvious, effectively as the Strong linkages with academia, workplace professionalism, in-house training and learning have helped us build a strong foundation. As our intellectual horizons enlarged to better fit and address the opportunities of legal support services, we are growing in several areas. Our work has spanned into a range of activities customized to satisfy the specific requirements of our clients. We are driven by our passion for quality and our commitment to our clients. We strictly enforce the confidential perspective of our work leaving no room for error. This drive has catapulted us to the top 10 most trusted legal support service companies from India. Through constant innovation and a people-first attitude, we strive to assume leadership position in all our business ventures. Visit us at www.QuisLex.com to know more about us
Recruiter Name:Team HR
Contact Company:Quislex Legal Services Pvt Ltd