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Linux/ Network Engineer – Dell Secureworks

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Job Description

Position Summary : This position is responsible for supporting the 24×7 Security Operations Center (SOC) with advanced technical escalations with our iSensor Intrusion Prevention and CTA (Counter Threat Appliance) technologies as well as overseeing the integration of commercially available security products with our people, processes, and SIM technology. The iDevice Engineering team serves as the technical authority and product experts for our customers and internal teams. Essential Duties & Responsibilities :- Top notch operational support to internal teams and external customersResponsible for the integrity and functionality of the field of deployed iSensors and CTA devices- New product or feature evaluation- Level-of-effort assessments for various projects and deliverables- Participate in an on-call rotationAdditional Responsibilities :- Provides troubleshooting support to day-to-day operational and support functions, including monitoring and maintaining a ticket queue. – May be responsible for specific programs, customers and projects.- Updates management on project/ activity status.- Manage multiple assignments and processes.- Creates and maintains documentation, both internal and customer facing.- Expanding knowledge of related disciplinary areas.- Extends capabilities by working closely with senior staff/ experts within and outside the internal organization.- May provide technical guidance or influence the work of others.- Regularly interacts with colleagues or customers generally up to senior level management.Knowledge, Skills, & Abilities :- Undergraduate degree and at 4-6 years of relevant experience, or Graduate degree and 2-4 years of relevant experience.- Strong background in network security management, internet firewalls, routing technologies and intrusion detection- Knowledge of trouble ticketing and CRM- Understands the operation of test and analysis equipment such as protocol analyzer, LAN/ WAN sniffers, etc.- Thorough understanding of the OSI model- Bachelors Degree, or equivalent experience- CISSP, CCSA, CCSE, CCNA, CCNP or other Vendor Security Certification preferred- Working knowledge of PERL and BASH- Excellent knowledge of Unix based Operating Systems- Excellent written, verbal communication and organizational skills- Ability to read and interpret network diagrams- Strong interpersonal and client service skills- Experience with processes in functional area (i.e. trouble management, fault management, and provisioning)- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists – Handle multiple tasks simultaneously- Works with minimal direction.- Deep specialized knowledge in specific aspects of discipline.- Develops skills to analyze ambiguous problems.- Independently develops solutions that are thorough, practical, and consistent with functional or customer objectives.- Identifies opportunities for process and procedure enhancements to drive efficiency and customer service levels.- Presents problem analysis and recommended solutions in a creative and logical manner.- Independently determines approach to project.- Understands and foresees implications of decisions.- Applies analytical skills to evaluate and interpret complex situations/ problems using multiple sources of information.- Anticipates and prevents potential problems.

Salary: Not Disclosed by Recruiter
Industry:IT-Software / Software Services
Functional Area:IT Software – Network Administration , Security
Role Category:Admin/Maintenance/Security/Datawarehousing
Role:Network Administrator

Keyskills
unix linux perl crm ccna troubleshooting network security soc documentation customer service

Desired Candidate Profile
Education-
UG: B.Tech/B.E. – Computers
PG:Post Graduation Not Required
Doctorate:Any Doctorate – Any Specialization, Doctorate Not Required
Knowledge, Skills, & Abilities :- Undergraduate degree and at 4-6 years of relevant experience, or Graduate degree and 2-4 years of relevant experience.- Strong background in network security management, internet firewalls, routing technologies and intrusion detection- Knowledge of trouble ticketing and CRM- Understands the operation of test and analysis equipment such as protocol analyzer, LAN/ WAN sniffers, etc.- Thorough understanding of the OSI model- Bachelors Degree, or equivalent experience- CISSP, CCSA, CCSE, CCNA, CCNP or other Vendor Security Certification

Company Profile:
Dell
Dell International Services India Private Limited
https:/ / www.dell.com
Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/ T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/ T assets and services that reliably deliver the best customer experience and competitive edge

View Contact Details:
Recruiter Name:HR
Reference Id:16000P5T

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