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Management Application Tech Support Practitioner

JOB DESCRIPTION:

Role : SW/Application Tech Support Practitioner

Role Description : This position will perform Layer 7 product Administration which will consist of proactive monitoring, problem investigation/resolution, critical problem calls, disaster recovery, service metrics reporting and support documentation.

Key Responsibilities:

– Adhere to architecture design, guidelines and best practices
– Scope projected work for projects and forecast the effort need
– Responsibilities may include consulting on the product roadmap, Promote Policy Definitions (Prod), certificate administration within Laye

Salary: Not Disclosed by Recruiter
Industry: IT-Software / Software Services
Functional Area: IT Software – Application Programming, Maintenance
Role Category: Admin/Maintenance/Security/Datawarehousing
Role: Technical Support Engineer
Employment Type: Permanent Job, Full Time

Keyskills:

ArchitectureDisaster RecoveryTechnical SupportArchitectural DesignSOAPREST Web servicesXMLJSONAPI ProxyCloudConnect GatewaySOA GatewayMobile Access GatewayAPI Management

DESIRED CANDIDATE PROFILE:

Must have Skills : API Management

Good to Have Skills : Apigee

Job Description Additional Comments :

Key Responsibilities:Adhere to architecture design, guidelines and best practices- Scope projected work for projects and forecast the effort need.
Responsibilities may include consulting on the product roadmap, Promote Policy Definitions (Prod), certificate administration within Layer 7, assists in product testing/certification, and customer project support.
Utilize and develop reusable components for the Enterprise- Working administration experience with layer 7 API Management product (API Proxy, CloudConnect Gateway, SOA Gateway, Mobile Access Gateway) or similar products.- Familiarity with SOAP and REST Web services along with XML, JSON and other document format/standards.Drive requirements analysis activities and develop the design of complex integration components.
Produce and present documentation for these components.

COMPANY PROFILE:

Accenture Solutions Pvt Ltd
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 373,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.