Job Description
Opening for Team Leader in Network Service Delivery function.
Job Description:
Candidate with experience in handling, field teams.
Should be specifically from Telecom/ISP background
Accountability:
Responsible for implementation of Operational Strategies in Branch and Area Offices covering Deployment of New Connections, Fault Repair for existing Customers, Customer complaint resolution and maintenance of network, Network Upgradation, Network Reach Building.
Major Deliverables:
Coordinate with sales team and technical team in identifying areas for expansion
Assist Branch Manager in making proposals for Expansion Plan and Network up-gradation (POP/CPE)
Guide and monitor Area In-charges for ensuring implementation of new technology as per approved plan and migration process
Ensure proper maintenance of Branch and Area infrastructure as per the norms
Submit MIS on progress of Network up-gradation / migration & expansion and deactivations
Maintain detailed network diagram of Branch and Areas to ensure that all accounts are managed as per the prescribed norms.
Identify and split overloaded POPs as per standard expansion plan
Ensure structured cabling (Fiber and Cat5e as per approved standard
Ensure fiber and cat5 laying as per norms through period checks and operational audits.
Ensure compliance as per connectivity policy for Fuel and Leased Line Customers
Ensure resolution of complaints as per the approved timelines
Monitor NMS through SMS and mails and take timely action based on the updates
Analyze repeated complaints and recommend solutions to fix them permanently
Analyze deactivations to design and implement course correction measures
Interested candidates can send Resume to
krishna.chaitanya@actcorp.in
Regards,
Krishna Chaitanya
Salary: Not Disclosed by Recruiter
Industry: Telecom/ISP /
Functional Area: IT Hardware , Technical Support , Telecom Engineering
Role Category:Telecom
Role:Network Planning Engineer
Keyskills
Service Delivery
Technial Team Leader Maintenace & Rollout
Deployment
fault repair
reach building fault service network upgradation L2 Switching
Routing Protocols
operations and maintenance optica lfiber network audit
Desired Candidate Profile
Education-
UG: Any Graduate, Diploma – Any Specialization
PG:Post Graduation Not Required
Doctorate:Doctorate Not Required
Education:
1. Graduate/Diploma holder in any discipline
2. Hardware & Networking, MCSE and CCNA preferred
Work Experience
1. Minimum 3 – 7 years of total work experience
2. Minimum of 2-3 yrs. of experience as Team Leader / Senior Executive Operations in Telecom / ISP
3. Hands on experience in Trouble shooting of Networking and Hardware
4. Basic knowledge of Fiber Optic networks and fiber optic transmission.
5. Basic skill in the operation of specialized maintenance, test and fusion splicing equipment.
6. Basic skill in operating specialized test equipment and ability to interpret test results. Basic knowledge in taking and understanding loss measurements.
Company Profile:
ACT Fibernet
Fibernet provides superfast internet services across Karnataka, Telangana, Andhra Pradesh and Tamil Nadu. It brings you the perfect combination of incredible speed and incredible FUP limits, which will together deliver an incredible internet experience.
View Contact Details:
Recruiter Name:Mr. Krishna Chaitanya
Email Address: [krishna.chaitanya@actcorp.in]
Website:http://www.actcorp.in/
Telephone:7032963187
Reference Id:Team Leader – Network Service Delivery