Role profile Role title: Retail Sales Manager Function: Retail Band: G Reports to: Circle Retail Head Role purpose: The Retail Sales Manager is responsible for driving sales operations across all Vodafone retail including Vodafone stores , Vodafone Mini -stores (VMS) , and AD -VMS in a circle. Key accountabilities and decision ownership: Essence of the role: Implement the circle retail strategy through growth in revenues and engaging with channel partners Achieve Gross and Net Acquisition target in the circle Developing new promotional programs /incentive schemes for the channel partners to drive sales Develop strategy to increase footfalls and conversions at the outlets Assist Retail Head in recommending new product launches to increase penetration / revenues from new / existing subscribers Provide feedback on competitive moves to protect base and increase share of subscribers and revenue Strategic : Provide inputs to the overall circle retail strategy to drive profitability of the channel Develop strategy to increase the footfalls and conversions at retail outlets Develop channel expansion strategy by evaluating retail channel coverage and penetration Develop channel engagement strategy and promotional programs with the zone retail leadsPlan new product launches with the circle S&M and Marketing Heads Operational : Achieve circle revenue target for the retail channel for all products Core competencies , knowledge and experience: Ability to lead a retail channel , with large number of retail stores of varying sizes and complexity Ability to manage in dynamic , high -growth , high -uncertainty environments Influencing skills , effective relationship management skills and proven ability to function within a matrix -organisation Independent thought leadership and drive to execute should be a recognised industry leader in his / her specific area of competence Experience 5 -7 years of experience in FMCG /retail industry Multi -national , multi -geography team leadership experience to bring in best practices Experience with distribution planning and channel implementation P&L management skills. Must have technical / professional qualifications: Essential : Graduation Desired : Full time Post – Graduation in business management /MBA Budget owned: Financial (Limits / Mandates Etc.) Accountability for circle revenue target for Vodafone stores , VMS , ADVMS for all products Develop and improve upon existing partnership models across zones Maintain high quality of sales operations as determined by quality audits Achieve Retail expansion targets by appointing and monitoring distribution partners in new and existing areas Resolve retail issues in zones and branches within specific timelines Conduct channel partner engagement activities Receive timely feedback and inputs from Zonal Retail Leads People: Resolving Vodafone store specific issues in zone within specific timelines Ensure employee satisfaction thereby reducing attrition Relationship management with key channel partners Developments : Identification of development areas , and recommending the training programs / interventions Best practice sharing within the circle and other circles HSW Compliance Ensure that the HSW norms are adhered to Manage performance of all partnerships (ROI for channel partner) Non – Financial Achievement of Retail expansion targets in the circle Retention of key employees and channel partners Customer walk -in conversion Ensure smooth retail operations across the circle Key performance indicators Achievement of key targets for the Vodafone stores , VMS , ADVMS (Revenue , cost savings) Achievement of targeted gross and net acquisitions Achievement of expansion targets through greater penetration and geographical expansion Achieve ROI for channel partners (as defined in partnership model) Ensuring smooth operations across all Vodafone stores , VMS , ADVMS in the circle Enhance access and reach of retail outlets Resolving Vodafone store specific issues in zone within specific timelines Ensure employee satisfaction thereby reducing attrition Relationship management with key channel partners We’re at our best when you’re at yours. VodafonePower to You ‘ ,’ Must have technical / professional qualifications: Essential : Graduation Desired : Full time Post – Graduation in business management /MBA #LI -A
Salary: Not Disclosed by Recruiter
Industry: Telecom/ ISP
Functional Area: Sales, Retail, Business Development
Role Category: Sales/Business Development Manager
Role: Sales/Business Development Manager
fmcgretail salesmbaoperationsdevelopmentrelationship managementstoreszonalchannel partnerssales operations
PG – MBA/PGDM – Marketing
Doctorate – Any Doctorate – Any Specialization, Doctorate Not Required
At Vodafone India, our customers are at th?e heart of everything we do. Thats why over 180 million Indians have chosen to stay connected with us.
Our knowledge of global best practices along with our deep exposure to local markets has made us leaders in the telecommunications industry. Since commencing operations in 2007, we have consistently been awarded for our best-in-class network, powerful brand, unique distribution and unmatched customer service. Whether an individual or enterprise, our customers always receive world-class services that cater to their needs.