• Have a deep and broad understanding of the customer and the luxury landscape.
• Show the capacity to build, target, establish and foster long-term relationships with clients and support brand awareness.
• Embody Retail Excellence strategy and reflect the brand luxury and lifestyle positioning.
• Finalize sales targets achievements in line with company strategy.
• Use effective selling techniques to maximize the business potential of the stores
• Thrive on having Brand, Product, and Craftsmanship knowledge
• Contribute to build team working sharing information and best practices
• Participate in maintaining visual merchandising according to company and seasonal guidelines
• Collect and update customer information to ensure an efficient use of CRM and Client Book
• Uphold respect of the company standards and procedures
• Keep stock info updated and follow store-to-store transfer request procedures
• Cultivate customer relationships
• Deliver excellence in customer service in alignment with the company standards
• Excellent customer and service attitude and high flexibility to adapt to several types of Customers
• 2+ years Sales experience preferably in fashion & luxury contexts
• Excellent communication and empathetic skills
• Commercial results orientation
• Good team player
• Multitasking, flexible
• Capacity to work in a fast moving, dynamic and stressing environment
• Fluent in English
About the Company
Bottega Veneta is an established luxury lifestyle brand made famous through its hand-crafted handbags and its distinctive leather weave design. The lifestyle of Bottega Veneta is a true expression of individual luxury and the brand is committed to offering clients exceptional products, impeccable service and a memorable shopping experience.
Discretion, quality, and craftsmanship – Bottega Veneta has created a new standard of luxury since its founding in Vicenza in 1966. Steeped in the traditions of Italy’s master leather craftsmen and long celebrated for its extraordinary leather goods, Bottega Veneta has emerged as one of the world’s premier luxury brands. The company’s famous motto, “When your own initials are enough,” expresses a philosophy of individuality and confidence that now applies to a range of products including women’s and men’s ready-to-wear, jewelry, furniture, and more.