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Opening For SENIOR ASSOCIATE CUSTOMER SERVICE In Hyderabad

JOB DESCRIPTION:

There is an opening in one of the leading Retail industry in Hyderabad

Job Responsibilities :

Responsibilities

Front-line representative of HR Support
Answer HR related calls from associates, HR professionals, HR managers, agencies
Handles appropriate call routing
Convey policy
Handle associate profile changes, i.e. address and tax changes, etc.
Refer cases to Tier 2 support for further research/investigation

Salary: Not Disclosed by Recruiter
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Associate/Senior Associate -(NonTechnical)
Role: Associate/Senior Associate -(NonTechnical)

Keyskills:

Customer ServiceBackendChat processEmail chatVoice processNon voice processvoiceinternational bpochat / emailvia emailvia chatcustomer queriesBack – Office ProcessingHR Ops

DESIRED PROFILE:

Excellent communication skills
Full time graduates (Any)
Excellent email Etiquettes
Candidates with immediate joining and 15 days can only apply

PG – Any Postgraduate, Post Graduation Not Required
Doctorate – Doctorate Not Required

COMPANY PROFILE:

Peoplefy is a leading recruitment services firm providing executive search, recruitment and outsourcing services to reputed MNCs and top brand Indian companies on PAN India basis. Peoplefy specializes in IT / Software Services, KPO/BPO, and Manufacturing / Engineering recruitments

CONTACT DETAILS
Recruiter Name:Amruta
Telephone:Not Mentioned
Email :[email protected]