IBM is a global technology and innovation company present in India since 1992. It is the largest technology and consulting employer in the world, with approximately 380,000 employees serving clients in 170 countries. In this new era of Cognitive Business, IBM is helping to reshape industries as diverse as healthcare, retail, banking, travel, manufacturing, and many more, by bringing together our expertise in Cloud, Analytics, Security, Mobile, and the Internet of Things. We are changing how we create. How we collaborate. How we analyze. How we engage. IBM is a leader in this global transformation
Business Unit Introduction :
IBM Global Technology Services (GTS) helps clients plan, implement and manage an efficient, resilient, flexible IT infrastructure. IBM GTS is the partner of choice for infrastructure services be it transformational outsourcing tied to business outcomes or integrated managed services or discrete
Who You are: –
Thorough applied technical knowledge of the fundamental concepts and technologies associated with VMWare Systems Support.
Capable of performing installation, implementation, customization, operation, recovery and performance tuning.
Manage using VMware Virtual Center and Web Access and Use of Guided Consolidation
What youll do :
# Upgrade and Maintain VMWare ESX and GSX servers and virtual sessions.
# Work on major severity and complex server issues
# Backup and restore VMWare servers and virtual sessions.
# RCA preparation and meeting SLA for RCA submission.
# Planning and implementing fixes / Patches # Performance and capacity management on VMWare servers
# Complex Health Checking.
# Analyze Problems & escalate to appropriate Levels.
# Act on Day to Day House Keeping tasks by using tools & scripts
# To able to perform in 24 x 7 Environment in shift roaster
# To able to attend calls on calls basis whenever assigned
# Work with Change & Problem Management Tools
# Create regular reports for Management requirements.
# Problem determination and resolution within Expected time frame.
# Identify and recommend improvements to existing processes.
# Escalations handling.
# Coordination with Server managers/ other teams.
# Assume personal responsibility for resolving problems in most effective way possible within SLA reaching root cause and preventing problems.
# Adhere to all the account specific technical as well as general process / procedures.
# Ensure the Service Requests and all pre-requisite checks are followed diligently.
How well help you grow:
Youll have access to all the technical and management training courses you need to become the expert you want to be
Youll learn directly from expert developers in the field; our team leads love to mentor
You have the opportunity to work in many different areas to figure out what really excites you
Salary: Not Disclosed by Recruiter
Industry: IT-Software / Software Services
Functional Area: IT Software – Application Programming, Maintenance
Role Category: System Administrator
Role: System Administrator
serviceservervmwaremanaged servicesproblem managementcoordinationcapacity managementconsultingperformance tuningupgrade
Education:UG -B.Tech/B.E. – Computers
PG – Post Graduation Not Required
Doctorate – Any Doctorate – Any Specialization, Doctorate Not Required
IBM has been present in India since 1992. IBM India’s solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances.
IBM has been expanding its footprint in India – and has a presence in over 200 cities and towns across the country – either directly or through its strong business partner network. IBM India has clearly established itself as one of the leaders in the Indian Information Technology (IT) Industry – and continues to transform itself to align with global markets and geographies to grow this leadership position. Widely recognised as an employer of choice, IBM holds numerous awards for its industry-leading employment practices and policies.
The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry.
To know more about business units at IBM India, click on the About Us link above.