Job Description:
Graduate
Min 6 months exp as TL on papers for International Backend process
Ensures adherence to contractual SLAs and manages the overall workflow within the team
Handles all team issues.
Salary:INR 4,00,000 – 5,50,000 P.A.
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Back Office/Web/Transaction Processing
Role:Associate/Senior Associate -(NonTechnical)
Keyskills:
Team Leading C – SAT Team Management BFSI Team Coach AHT Back Office Backend Customer Services Team Leader TL
Desired Candidate Profile:
Graduate
Min 6 months to a year experience as a Team Leader in International Backend Process
Experience in a BFSI Preferred
Willing to work in shifts
Excellent Communication Skills
Education-
UG: Any Graduate – Any Specialization
Company Profile:
Zest HR Services.
Mumbai based executive search firm
Recruiter Name:Ms. Parveen
Email Address:zesthr@gmail.com
Website:http://www.zhs.co.in
Telephone:9820115117