Relationship Officer – American Express Premium Credit Card

Job Description:

About American Express:

We are a global services company and the world’s largest card issuer.
Our direct relationships with many millions of consumers, businesses and merchants worldwide-combined with our leading edge marketing, information management and rewards capabilities-enable us to offer an array of valuable services that enrich lives, build business success, encourage financial responsibility and create communities of people with common interests.

Job responsibilities:

*This is a front-line sales position in the consumer cards sales team, and is responsible for driving business, achieving monthly sales targets and acquiring new customers through consultative selling of our cards products through a defined channel of acquisition [Retail, Corporate, Venue-sales]
*Prospecting for new customers through existing leads and cold calling and maximizing lead generation
*Timely execution of all sales activities – leads, campaigns, referrals & any self generated leads
*Tracking and reporting sales performance including pipeline, acquisition results and market conditions
*Set appointments, listen to customer needs and sell most appropriate product
*Researches and understands prospects before making the call
*Ensures all applications are fully and accurately completed, and submitted properly
*Be the interface between Amex and the customer to resolve any application processing issues
*Drive the on-boarding of new customers and initiates spend enablement activities
*Keep up-to-date on products and competition
*Attend and participate in regular staff meetings
*Engages in regular portfolio planning to determine areas of focus & project accurate full year forecasts
*Attend relevant industry and partner conferences, tradeshows and networking events
*Ensuring all performance standards are met viz. business targets, controls and compliance
*Engaging with premium customers to build relationships, and delivering a positive customer experience while acquiring new customers
*Expansion of internal and external relationships, and drive sales results
he position is also responsible for ensuring appropriate sales processes are followed, and the highest levels of controls and compliance are adhered

Educational Background Required:
*MBA or Graduate in any field

Experience Required:

*Minimum 6 months of front line sales experience in financial services domain / B2C / IT / Ecommerce / Travel / Lifestyle / Healthcare / Real Estate
Interested candidates can mail me the resume on deepa.sharma1@aexp.com

Salary: Not Disclosed by Recruiter
Industry: Banking / Financial Services / Broking
Functional Area: Sales, Retail, Business Development
Role Category: Sales Executive/Officer
Role: Sales Executive/Officer

Keyskills:

SalesMarketingSellingB2CCold CallingLead GenerationProspectingRetailCampaignsEvents

Desired Profile:

Education:UG -Any Graduate – Any Specialization, Graduation Not Required
PG – Any Postgraduate – Any Specialization, Post Graduation Not Required
Doctorate – Any Doctorate – Any Specialization, Doctorate Not Required

Company Profile:

We are a global services company and the world’s largest card issuer.
Our direct relationships with many millions of consumers, businesses and merchants worldwide-combined with our leading edge marketing, information management and rewards capabilities-enable us to offer an array of valuable services that enrich lives, build business success, encourage financial responsibility and create communities of people with common interests.

Contact Details
Recruiter Name:Deepa
Contact Company:American Express India
Telephone:Not Mentioned
Email :deepa.sharma1@aexp.com
Reference Id:Deepa – RO