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Relationship Officer Consumer Card Account Sales

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3d illustration looks people in golden colors.

American Express India

0 – 5 yrs Hyderabad / Secunderabad

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Relationship Officer Consumer Card Account

About American Express:
We are a global services company and the worlds largest card issuer.

Our direct relationships with many millions of consumers, businesses and merchants worldwidecombined with our leading edge marketing, information management and rewards capabilitiesenable us to offer an array of valuable services that enrich lives, build business success, encourage financial responsibility and create communities of people with common interests.

Job responsibilities:

This is a front-line sales position in the consumer cards sales team, and is responsible for driving business, achieving monthly sales targets and acquiring new customers through consultative selling of our cards products through a defined channel of acquisition [Retail, Corporate, Venue-sales] Prospecting for new customers through existing leads and cold calling and maximizing lead generation
Timely execution of all sales activities leads, campaigns, referrals & any self generated leads
Tracking and reporting sales performance including pipeline, acquisition results and market conditions
Set appointments, listen to customer needs and sell most appropriate product
Researches and understands prospects before making the call
Ensures all applications are fully and accurately completed, and submitted properly
Be the interface between Amex and the customer to resolve any application processing issues
Drive the on-boarding of new customers and initiates spend enablement activities
Keep up-to-date on products and competition
Attend and participate in regular staff meetings
Engages in regular portfolio planning to determine areas of focus & project accurate full year forecasts
Attend relevant industry and partner conferences, tradeshows and networking events
Ensuring all performance standards are met viz. business targets, controls and compliance
Engaging with premium customers to build relationships, and delivering a positive customer experience while acquiring new customers
Expansion of internal and external relationships, and drive sales results
The position is also responsible for ensuring appropriate sales processes are followed, and the highest levels of controls and compliance are adhered
Does the job required working in shift: No Only Day shift

Educational Background Required:

MBA or Graduate in any field
Experience Required:

Minimum 2 yrs of front line sales experience in financial services domain / B2C / IT / Ecommerce / Travel / Lifestyle / Healthcare / Real Estate
Skills Required:

Consultative selling experience (proven track-record of meeting and exceeding sales goals)
Demonstrated strategic ability able to link Amex and customer goals
Excellent oral and written communication, relationship building experience in developing and executing successful sales strategies
Excellent problem solving skills
Excellent planning skills and territory management skills
High levels of initiative, self motivation and time management
Ability to influence and negotiate with customers both internally and externally and at all levels
Ability to engage and gain commitment effectively across all communication platforms (via telephone, email & face to face)
Ability to establish/maintain credibility with customers and partners
Strong on Microsoft Word, PowerPoint, Excel skills

Salary: Not Disclosed by Recruiter
Industry:Banking / Financial Services / Broking
Functional Area:Sales , Retail , Business Development
Role Category:Corporate Sales
Role:Sales Executive/Officer


personal loans Direct Channel Sales Open Source Sales & Marketing corporate sales executive mba in marketing Product Sales creditcard sales creditcard selling

Desired Candidate Profile


UG: Any Graduate – Any Specialization
PG:Any Postgraduate – Any Specialization
Doctorate:Any Doctorate – Any Specialization, Doctorate Not Required

Company Profile:
American Express India
About Company
A leader in global payments , Established in 1850 and headquartered in New York City,is a leading card issuer, innovative payment provider and renowned travel services company that provides award-winning service, cutting-edge information and expense management expertise.

Recruiter Name:Umer
Email Address:[email protected]

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