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Sr Associate/technical Specialist


Job Description:

Manages, delivers and deploys aspects of network architecture, design, and engineering and detail network specifications in order to migrate client from current network environment to the new environment.

Key Skills : Infoblox or Bluecat or QIP
Certifications: Infoblox, Bluecat, CCNA, Red Hat or UNIX flavor, Microsoft Certified.
DDI (DNS/DHCP/IPAM) Engineering Support

Roles & Responsibilities :

Performance and configuration Management
Install, configure, upgrade and patch DDI network management equipment (Windows and UNIX based). Troubleshooting, Patch management, Reports customization and scheduling. Create/manage asset inventory with connectivity diagrams to keep it latest.

Service Reporting: SLA Reporting
Ability to understand SLA’s and their impact on the reporting function. Ability to monitor, collate, analyze and present the SLA reports/other information using existing/new framework for management to do effective decision making on the quality of service provided.

WFM (Work flow assistance)
Ability to act as point of contact for service delivery teams to review process flow and Involved in service improvement reviews. Also, monitor DDI service request and Remedy queues to action on any new or pending tickets frequently. Create new network service management processes/procedures for new technologies working with different Network Engineering teams. Ability to make decisions on their own, be a self-starter and a good team player.

Key competencies & Skills:

Sound knowledge on DDI tools (Bluecat, QIP, Infoblox as primarily and any other tools). Strong knowledge of IP addressing and subnetting. Advance to expert level of knowledge in DNS, BIND which includes different layers of DNS Topology, Hidden master concept, split DNS architecture, DNSSEC, Threat Protection and DHCP services. Hands on experience in DDI tools, migration of DDI services from one tool to other like QIP to Bluecat or Infoblox and remote server management like RUNIP for QIP, BDDS/Adonis for Bluecat and Grid Members for Infoblox. MCP, RHCE, CCNA or any other UNIX certification is required which will help in gaining expert level knowledge of networking across various DDI or DNS/DHCP concepts. Different OS platform knowledge like Windows, UNIX, Linux and SUN will be an added advantage. Knowledge on Scripting and Database administration like Sybase or Oracle. Ability to identify the problem and provide permanent solution to restore the services. Ability to evaluate different features of the tools and provide solution according to the requirement as on when required. Ability to work independently and should take tough challenges to reach milestones. Good concept and hands on experience of DNS/BIND Versions and DHCP. Leadership skill required to lead and complete new or run and maintain projects. Excellent communication skills. Very good knowledge of Routing, Switching and Firewall. Knowledge of different capturing and reporting tools.

Education & Qualifications:
Bachelor of Engineering or equivalent

24/7 supports – Shift work will be required; working times will be specified based on customer requirements

Salary: Not Disclosed by Recruiter
Industry:IT-Hardware & Networking
Functional Area:IT Hardware , Technical Support , Telecom Engineering
Role Category:IT Hardware
Role:System Administrator



Desired Candidate Profile:


UG: Any Graduate – Any Specialization, Graduation Not Required
PG:Any Postgraduate, Post Graduation Not Required
Doctorate:Any Doctorate – Any Specialization, Doctorate Not Required

Please refer to the Job description above

Company Profile:

AT and T Global Business Services India P. Ltd.
The birth of the AT&T is, in large measure, the culmination of the evolution of communications in the United States. AT&T’s roots stretch back to 1876, with Alexander Graham Bell’s invention of the telephone and the founding of the company that became AT&T. AT&T is the communications provider of choice among all businesses. We serve thousands of customers on six continents, including all of the Fortune 1000. We are AT&T Global Business Services India (AT&T GBS India), a subsidiary of AT&T; we are the providers of Hosting and Application Services. AT&T Hosting and Application Services (H&AS) delivers a fully integrated application and networking infrastructure to handle the simplest to most demanding requirements. We offer a spectrum of hosting solutions, from shared, managed and server collocation to enhanced solutions that include managed enterprise and eBusiness applications, managed storage and managed security for mission-critical functions. Our services include application acceleration, virtualization, application development and management, Software as a Service (SaaS) enablement, content distribution, enterprise messaging and uninterrupted access to critical data and applications. We deliver our hosting services via 38 Internet data centers across the globe. The H&AS provides uninterrupted access to data and applications through flexible and comprehensive hosting and application management solutions tailored to meet the business needs. H&AS brings the advantage of AT&T’s extensive experience, world class network, and solid service levels by choosing from our wide array of solutions, AT&T Hosting and Application Services deliver a fully integrated application and networking infrastructure to handle simplest to most demanding requirements. including .. * Application Development Services * Application Management * Enterprise Hosting Services * Professional Services * Remote Infrastructure Management * Software-as-a-Service Enablement * .Synaptic HostingSM Service * Synaptic Storage as a Service * Web Hosting For your next step, think AT&T, the world’s largest communications company, you will find yourself connecting communications and technology with opportunities that will take you to places you never imagined. Start your career at AT&T in a big way. With AT&T you can be part of the largest telecommunications revolution in human history. Here, you’ll see how we innovate and you’ll be a real part of the process. We’ll engage you, teach you and prepare you for an exciting future – no matter where your skills take you.

Recruiter Name:Human Resources
Contact Company:AT and T Global Business Services India P Ltd
Reference Id:QIP/Infoblox/Bluecat

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