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Support Engineer @ Amazon

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Job Description:

Do you want to define the future of Internet commerce?
Are you a top-notch engineer with a creative flare, strong problem-solving skills, the drive to build and ship products often, a solid computer science foundation, and the desire to build Amazon’s next generation Internet-facing technology? Come talk with us about joining our team to expand Internet commerce.
Is your next project defining a world class Internet service?
With us, you will be building cutting-edge applications and services in an environment of highly distributed systems used by millions of sellers and even more millions of retail customers. Your innovation could provide new functionality for sellers, expand mobile device usage for retail customers, deploy new web standards, or expand Amazons web services with the goal of making it as easy for anyone to sell on Amazon as it is to buy from Amazon.
Are you ready to create systems to expand one of the worlds largest e-commerce engines?
If so, come be a member of Amazons Merchant Technologies team. Our software engineers design and build world-class software solutions for millions of sellers from around the globe to sell on Amazon.com. Your work will be powering the Amazon online marketplaces in many countries and continents.
Can you work at the scale of the biggest Internet companies?
The solutions that you will deploy must scale to accommodate rapid processing and integration with large enterprise customers. However, to add to the challenge, the solutions must also support intuitive world class UI for your neighbor to sell extra books, video games, photography equipment, and the largest selection of possible products that can be found anywhere.
Bought something on Amazon lately?
Selling on Amazon is one of the fastest growing businesses at Amazon.com with about one-third of all items currently sold originating from marketplace sellers. Have you ever noticed the See more buying choices or New & Used offers while youre shopping on Amazon? Maybe youve sold an old textbook or extra movie yourself. The Merchant Technologies team owns services that enable that functionality and more.
Amazon is a premier place to build, deploy and operate Internet-scale services.
Join our development team to work hard, have fun and make history. You will join a highly technical and entrepreneurial culture defining and building a selling experience to complement Amazons world-class websites.

Key Responsibilities:

Support engineers troubleshoot, debug, evaluate and resolve computer-identified alarms, perform software deployments and migrations, host management and automate routine operational tasks. The position requires a combination of strong troubleshooting, technical and communication skills and includes a mix of on call and operational tasks and may involve small-project software development work. Support team operates in 24x7x365′ manner; involve working in night shifts and on weekends in rotations. Support Engineers also develop tools and automations to achive human free operations. They use the right tool for the job, and modify software in a way that leverages the overall system architecture. If you have a strong Application Support background, are interested in aggressive growth and have passion to develop tools at large scale, this is the opportunity for you.

Qualifications:

A technical background (BS/MS in Computer Science/Engineering or related discipline/experience)
3 Yrs to 6 years experience
Strong Unix base O/S experience or proven ability to pick up Linux quickly
Ability to do scripting (any one of Shell, Ruby, Perl, Python etc.). Python is preferable.
Strong debugging/troubleshooting skills
Familiarity with programming languages Java or C++ or C
Ability to write complex SQL queries is added advantage
Excellent verbal & written communication skills
Strong understanding of support – tickets, monitoring, processes and metrics
A passion towards problem-solving
Strong decision-making ability
Must be able to think proactively; excellent follow-through and attention to details.
Willing to work in 24×7 on-call support (on rotation basis)
Knowledge on distributed applications/enterprise applications is plus.

Salary: Not Disclosed by Recruiter
Industry: IT-Software / Software Services
Functional Area: IT Software – eCommerce, Internet Technologies
Role Category: Technical Support Engineer
Role: Technical Support Engineer

2 – 7 YearsHyderabad / SecunderabadOpenings: 10

Keyskills:

unixshellrcaperltroubleshootingProblem Solvingjava

Desired Profile:

Education:UG -B.Tech/B.E. – Any Specialization
PG – MCA – Computers, M.Tech – Any Specialization, M.Sc – Any Specialization
Doctorate – Any Doctorate – Any Specialization, Doctorate Not Required

Company Profile:

Amazon.com strives to be Earth’s most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want – low prices, vast selection, and convenience – Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon’s evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company’s DNA. The world’s brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.

Contact Details:

Recruiter Name:Mr./Ms.
Contact Company:Amazon Development Centre (India) Pvt Ltd
Telephone:Not Mentioned
Website:http://careers.amazon.in/

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