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Team Leader – Voice Process (UK Shift)

Job Description:

Managing team of 15-18 resources
Achieving productivity targets with required C Sat / Quality parameters
Managing absenteeism / attrition /shrinkage
Willing to work in rotational shifts
Should be working as SME / TL on papers

Salary:INR 4,00,000 – 5,00,000 P.A
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Voice
Role:Team Leader -(NonTechnical)

Keyskills:

Team Leading Team Management Voice Process ISP Semi Technical Technical Support

Desired Candidate Profile:

Please refer to the Job description above

Company Profile:

Zest HR Services.
BPO Client
Mumbai based Executive search firm

Recruiter Name:Ms. Parveen
Email Address:[email protected]
Telephone:9820115117