Consumers need not pay delivery charges to person delivering LPG cylinder

Hyderabad: Replying to a Right to Information (RTI) petition, the Hindustan Petroleum Corporation Limited (HPCL) on Thursday said that the consumers need not pay delivery charges to persons delivering gas cylinders.

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“The responsibility of the gas distributor to deliver the gas cylinder at the doorstep of the consumer irrespective of the floor location in the building/flats without collecting any additional charge other than the amount mentioned in the bill,” HPCL said in its reply.

RTI was filed by Kareem Ansari, a resident of Hyderabad when he was asked to pay extra charges upon the delivery of the gas cylinder.

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HPCL also said consumers can refuse to pay extra charges demanded by delivery men.

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