Mumbai: HDFC customers are struggling to access net banking as technical glitches hit the bank’s website and app. Many customers are facing this issue since Monday morning.
When many of them started posting the issue on social media, the bank tweeted, “Due to a technical glitch, some of our customers have been having trouble logging into our NetBanking and MobileBanking App. Our experts are working on it on top priority, and we’re confident we’ll be able to restore services shortly”.
In another tweet, it wrote, “While we deeply regret the inconvenience caused, there’s no cause for undue concern”.
It may be mentioned that many customers of the bank are getting the same response, “Dear User, The NetBanking system is busy processing heavy load from currently logged in customers, request to try after some time. Thank you for your cooperation”.
Out of the total customer of the bank i.e., 4.5 crores, half of them depend on digital banking.