JOB DESCRIPTION:
Must to have skills:
1) 6-24 months of experience in international contact center as customer service agent
2) Excellent communication skills
3) Flexible to work in night shifts
4) Must have experience in customer service process with CSAT as performance metric
5) Must be ready to work in voice process#
Salary: Not Disclosed by Recruiter
Industry: IT-Software / Software Services
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Associate/Senior Associate -(NonTechnical)
Role: Associate/Senior Associate -(NonTechnical)
Keyskills:
Customer ServiceCustomer SupportCSATContact CenterCustomer Support Executive
DESIRED PROFILE:
Any Graduate
PG – Any Postgraduate
Doctorate – Doctorate Not Required
COMPANY PROFILE:
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 373,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.
CONTACT DETAILS
Recruiter Name:HR
Contact Company:Accenture Solutions Pvt Ltd
Telephone:Not Mentioned
Reference Id:J7451
Website:http://www.careers.accenture.com/India