Job Description:
Monitoring Tools Engineer is a key member of Monitoring Ops team that manage the Application, Event Aggregation / Correlation and Logging monitoring platforms which focus on monitoring application availability and capacity.
They will be working with Monitoring tools like Catchpoint, Dynatrace, New Relic, SiteScope, SCOM, SIEM Fortinet (AccelOps), Logic Monitor, and event aggregation tools like BigPanda, MoogSoft and BSM, as well as logging tools like Splunk and Elastic.
The Monitoring Ops team supports the below environments:
5,000+ Nodes of Unix, Windows and Solaris.
50,000 + Services across 5 data centers and 6+ regions.
2,500 + (and growing) AWS Cloud resource monitoring.
Your role:
Manage, assess, plan, and support Core monitoring platform services.
Support and manage monitoring tools like Catchpoint, Dynatrace,
SiteScope and aggregation tools like BigPanda.
Support and manage the introduction of new monitoring tools and
orchestrate the migration to new tools as aging software is retired.
Responsible for any changes in process (or) implementations related to
Monitoring Tools Platform.
Provide escalation support for monitoring configuration and platform issues.
Work with Monitoring tool vendors to fix any platform related enhancements
to address business needs.
Support implementation of automated event collation /correlation layer in
monitoring.
Support implementation of automated monitoring suppression during
maintenance.
Develop automation for the support of monitoring tools and enable
customer self-service through APIs and other integrations.
Present reports on monitoring event metrics, correlation metrics to the
Enterprise operations team on a periodical basis.
Implement HA infrastructure for all application monitoring tools.
Implement Self-healing scripts for monitoring multiple monitoring tools and
recover them.
Develop monitoring plugins, scripts for automation and custom dashboards
for Operations and Enterprise Operations Center (EOC) teams.
Adapt existing tools to support the transition of applications to Public or
Private Cloud environments.
What youll need to succeed:
5-8 years overall experience in Information Technology (IT)
5 years experience in a Monitoring Technology related role
Strong organizational, interpersonal and communication skills
Hands-on experience with AWS.
Proficiency with at least one of these scripting languages: Python,
JavaScript, Perl, Unix Shell.
Ability to effectively articulate technical challenges and solutions
Driven to automate environments and provide the best possible customer
service.
Deal well with ambiguous/undefined problems ability to think abstractly
Ability to work independently and as part of a team
Self-directed and motivated
Willing to flex your behavioral style to meet the needs of the team or work
at hand.
Confident of your skills, abilities and willing to share what you know, while
learning from others.
Consider the how as important as the what when achieving goals.
Ability to prioritize and deliver on multiple project deadlines and milestones
Plus:
Experience with version control systems, like Git
Hands-on experience with Dynatrace and Catchpoint
Hands-on experience with Splunk and the Elastic Stack
Understanding of ITIL framework and methodologies
Linux and windows administration experience.
Automation using Puppet or Chef would be a plus.
Experience with config management systems.
Ability to work effectively with a diverse set of clients in an international
organization.
Salary: Not Disclosed by Recruiter
Industry:IT-Software / Software Services
Functional Area:IT Software – System Programming
Role Category:Admin/Maintenance/Security/Datawarehousing
Role:Technical Support Engineer
Employment Type: Permanent Job, Full Time
Keyskills:
GIT Linux Puppet Python AWS Unix Perl Javascript Devops Flex
Company Profile:
Next Logic Technologies
Solutions and products offered by Nextgen Technologies are developed using years of experience and proven track record in various industries such as – Energy & Utilities, Financial Services, Technology, Telecom, Manufacturing, Health Care, Retail, Life Sciences, and Insurance.
We strive to offer flexible, creative, and thoughtful solutions to our customer’s requirements.
We offer services onsite (StaffingProjects), In-shoring, off-shoring, Near-shore.
Recruiter Name:Vilasben Champaksinh Mahida
Contact Company:Next Logic Technologies