Strengthen grievance redressal mechanism, Puri asks DDA

Strengthen grievance redressal mechanism, Puri asks DDA
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New Delhi: Union Minister Hardeep Singh Puri today asked the DDA to strengthen their Grievance Redressal mechanism to increase efficiency and ensure user satisfaction.

In a meeting with Delhi Development Authority Vice Chairman Udai Pratap Singh, he directed the DDA official for speedy digitisation of records, including land and property, and called for its completion in time-bound manner.

The housing and urban affairs minister also stressed on the need to fill up vacancies in the DDA which, he said, will ensure “employment to a few thousand people”.

“MoS (Puri) also directed DDA to strengthen their Grievance Redressal mechanism to increase efficiency and ensure user satisfaction,” the ministry said in a tweet.

Expressing concerns over the parking problem in the national capital, Puri directed the DDA to ensure parking must be a part of the integrated planning by the authority.

Besides, the minister also asked the vice chairman to ensure landscaping of its over 1,000 parks, an official said.

Later, Rajasthan Chief Minister Vasundhara Raje called on Puri here and discussed improvement of urban infrastructure in the state.

PTI