Support Engineer In Amazon @Hyderabad

Support Engineer In Amazon @Hyderabad

Job Description

We are doing interviews in Bangalore on 30th April,so would like to do a screening round before that. Position is for Hyderabad

Hiring Unit: E-commerce operations excellence team (eCO-X)
Amazon’s E-commerce Platform services are highly available, mission critical services, handling a very large number of transactions and having a direct impact on the customer experience. If you are excited about the opportunity to learn and work on large scale distributed systems, enjoy trouble shooting and solving complex problems, consider the opportunities at the Hyderabad center. Amazon’s Ecommerce Platform team is expanding into Hyderabad and is in the process of building a technology team which will be responsible for building, enhancing, monitoring and supporting the Ecommerce Platform Services.

Job Location: Hyderabad, India

Key Responsibilities:

Support engineers troubleshoot, debug, evaluate and resolve computer-identified alarms, perform software deployments and migrations, host management and automate routine operational tasks. The position requires a combination of strong troubleshooting, technical and communication skills and includes a mix of on call and operational tasks and may involve small-project software development work. Support team operates in 24x7x365′ manner; involve working in night shifts and on weekends in rotations. Support Engineers also develop tools and automations to achive human free operations. They use the right tool for the job, and modify software in a way that leverages the overall system architecture. If you have a strong Application Support background, are interested in aggressive growth and have passion to develop tools at large scale, this is the opportunity for you.

Basic qualifications


A technical background (BS/MS in Computer Science/Engineering or related discipline/experience)
1 Yrs to 10 years experience
Strong Unix base O/S experience or proven ability to pick up Linux quickly
Ability to do scripting (any one of Shell, Ruby, Perl, Python etc.)
Strong debugging/troubleshooting skills
Familiarity with programming languages Java or C++ or C
Ability to write complex SQL queries is added advantage
Excellent verbal & written communication skills
Strong understanding of support – tickets, monitoring, processes and metrics
A passion towards problem-solving
Strong decision-making ability
Must be able to think proactively; excellent follow-through and attention to details.
Willing to work in 24×7 on-call support (on rotation basis)
Knowledge on distributed applications/enterprise applications is plus.

Salary: Not Disclosed by Recruiter
Industry: IT-Software / Software Services
Functional Area: IT Software – eCommerce, Internet Technologies
Role Category: Software Developer
Role: Software Developer

1 – 6 YearsHyderabad / Secunderabad


PythonRubyUnixPerlSQL QueriesLinuxLanguagesShell ScriptingSqlPl /SQL

Desired Profile:

Education:UG -B.Tech/B.E. – Any Specialization, Any Specialization, Any Specialization, Any Specialization
PG – MCA – Computers, Computers, Computers, Computers, M.Tech – Any Specialization, Any Specialization, Any Specialization, Any Specialization, M.Sc – Any Specialization, Any Specialization, Any Specialization, Any Specialization
Doctorate – Any Doctorate – Any Specialization, Any Specialization, Any Specialization, Any Specialization, Doctorate Not Required

Company Profile: strives to be Earth’s most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want – low prices, vast selection, and convenience – continues to grow and evolve as a world-class e-commerce platform. Amazon’s evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company’s DNA. The world’s brightest technology minds come to to research and develop technology that improves the lives of shoppers and sellers around the world.

Contact Details:

Recruiter Name:Mr./Ms.
Contact Company:Amazon Development Centre (India) Pvt Ltd
Telephone:Not Mentioned