– Drive the team & ensure all the operations happen as per SOP, SLA & TAT without any error.
– Transaction Processing: Hands on experience and expertise in managing day to day operations.
– Responsible for Relationship Management with the Client & address issues promptly.
-Quality – GB Projects / Lean Six Sigma application for building efficiency within the processes .
-Responsible for Internal & External Audit .
– Responsible for managing the entire team & ensure training for them
– Provide required reports & inputs to senior management
Attributes expected in the Candidate :
– Experience in Banking/BPOs handling non-voice processes desirable.
– Minimum of 10+ years experience in financial operations management.
Contact Number : 04033215339/5108/5106
Salary:INR 10,00,000 – 12,00,000 P.A
Industry: Banking / Financial Services / Broking
Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations
Derivatives Market Escalations
Fixed deposit equities
Desired Candidate Profile
UG: Any Graduate – Any Specialization, Graduation Not Required
PG:Any Postgraduate – Any Specialization, Post Graduation Not Required
Doctorate:Any Doctorate – Any Specialization, Doctorate Not Required
Please refer to the Job description above
Karvy Computershare Ltd.
Karvy Computershare is the largest registrar and a market leader, servicing over 70 million investor accounts spread over 900 issuers including banks, PSUs and mutual funds. With a work force of over 2500 experienced professionals drawn from various disciplines. Karvy Computershare has emerged as a market leader in Investor Servicing in the country by offering its services through its network of 450 Branches + 400 locations spread across the country. Karvy Computershare has set new benchmarks in Investor Servicing by establishing performance standards for its Service Delivery. The company has developed and enhanced its Service Delivery through structured and custom built training and development initiatives.
Karvy Computershare is the first organization, in its line of business, to achieve the distinction of receiving an ISO 9002 certification and have now migrated to ISO 9001:2008 standards, for quality management systems, certified by DNV. We have also been awarded ISO 27001:2005 certification by DNV, for our high standards with respect to information security and management system. Head quartered in Hyderabad, India, Karvy Computershare Pvt. Ltd. is a 50:50 Joint Venture between Karvy and Australia-based Computershare – the world’s largest Transfer Agent. The joint venture with Computershare Limited helps us adopt international practices in client and investor servicing.
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