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Customer Care Executive-hyderabad-ref-shatabdi

Job Description:

Genpact Hiring for Customer Support Executive(Voice) !!

HR Reference : Shatabdi-01417162488

(Write ” Shatabdi-HR ” on the top of your CV)

Interview Venue:

Venue: Genpact, 14-45, IDA Uppal Opp., NGRI, Habsiguda. Hyderabad.
Day- Monday to Saturday
For Interview appointment, please contact on 01417162488
Interview Time:- 11am – 2pm

Work Location: Hyderabad

Shifts: Should be flexible with 24*7 shift timings
Education Qualification: Any Graduate can apply
Fresher & experienced – Both can apply.

Job Description :

Excellent command over English & Customer service skills .
Candidate should be comfortable with voice process.
Ability to handle Customers query and resolve issues asap as per Standard Procedure.
Respond to customer inquiries and problem escalations.
The candidate should be able to successfully handle customer queries and meet customer defined levels of Quality in Operations.
Candidate should be flexible working in night shifts.
Photo ID proof( Voter ID/ PAN Card/Driving License) & 2 pp size photograph


Salary: Performance based incentives+one side cab facility
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Associate/Senior Associate -(NonTechnical)
Role: Associate/Senior Associate -(NonTechnical)


Customer ServiceVoice ProcessTechnical Supportinboundoutboundbpocustomer careinternational bpo

Desired Profile:

PG – Any Postgraduate
Doctorate – Doctorate Not Required

Company Profile:

Genpact (NYSE: G) designs, transforms, and runs intelligent business operations including those that are complex and specific to a set of chosen industries. Our hundreds of long-term clients include more than one-fourth of the Fortune Global 500. Founded as a division of GE in 1997 and then spun off in 2005, Genpact earned 2014 revenues of $2.28 billion and has more than 67,000 employees in 25 countries, with key management and a corporate office based in New York City.

Contact Details
Recruiter Name:Anitha
Contact Company:GENPACT INDIA
Email :[email protected]