1. Answering telephone call inquiries and promoting an organization’s products and services.
2. Responsible for researching and resolving complaints to ensure customer retention and satisfaction.
3. Should have knowledge of commonly-used concepts.
Salary:INR 1,25,000 – 3,00,000 P.A. Incentives
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Back Office/Web/Transaction Processing
Role:Associate/Senior Associate -(NonTechnical)
0 – 4 yrs Hyderabad / Secunderabad , Bengaluru/Bangalore
International BPO Inbound Customer Care Calling Customer Retention night shift mnc cce cse bpo call center csa voice process Voice And Accent us timing BPO and Call Centre ITES and LPO Fresher English Accent us Accent
Desired Candidate Profile:
UG: Any Graduate – Any Specialization, Graduation Not Required
PG:Any Postgraduate – Any Specialization, Post Graduation Not Required
Doctorate:Any Doctorate – Any Specialization, Doctorate Not Required
Excellent Communication Skills
Should be good with Accent
Able to Grasp the things very Quickly
Positive Attitude towards work
Long term Association with Company.
Recruiter Name:Krishna Kanth