Senior Business Consultant
Reports to: Director, Consulting and Implementation Services
The Senior Business Consultant the primary consultant and is the solution expert during the pre-sales and design phase of the sales process. Working closely with the customer, the Senior Business Consultant will identify business needs and propose solutions of value. This position is responsible for defining and documenting the proposed Vocollect voice system application(s); and is also accountable to schedule and document the detailed knowledge transfer to the Vocollect Implementation Project Manager of the system that is integrated into the customers environment.
Provides consultative integration and application design input to the prospect or customer. This includes presenting sales demonstrations with a focus on proactive promotion of business case solutions.
Prepares and validates Return on Investment analyses for each project pre-sales and post implementation.
Participates in joint sales calls with the members of the Vocollect sales team for the purpose of providing technical support.
Assists with training partners to increase their ability to sell, implement, and support Vocollect solutions.
Interacts with and inquires business needs from various customer representatives ranging from executives, senior operations management, IT representatives, warehouse operations management, and end-users throughout the pre-sales process.
Documents the initial system design and application requirements during the presales process; generates the initial system architecture documents; plus working with the Implementation Project Manager (IPM) to obtain the required budgetary estimates relating to New Feature Requests and system change requests.
Responsible for complex, in-depth technical support and product assistance in the selection portion of the sales process.
Provide internal Product Development group with customer feedback for the improvement of existing products and the development of future products.
Additional duties as assigned.
Salary: Not Disclosed by Recruiter
Industry:IT-Software / Software Services
Functional Area:IT Software – Application Programming , Maintenance
Role Category:System Design/Implementation/ERP/CRM
technical support product development troubleshooting dhcp system architecture consulting mba ftp supply chain customer support
Desired Candidate Profile
UG: B.Tech/B.E. – Computers
PG:Post Graduation Not Required
Doctorate:Any Doctorate – Any Specialization, Doctorate Not Required
Must possess a MBA or equivalent work experience, a general knowledge of supply chain distribution logistics.
Three to five years of on-site customer support experience including experience managing multiple, complex projects from start to completion; and 3-5 years in pre-sales support roles and situations related to sales demonstrations, sales meetings, and customer negotiations.
Demonstrated success in applying various solutions within differing environments.
Working knowledge of TCP/IP, FTP, DHCP, Telnet, routing, and client/server computing as well as general networking concepts, protocols, and related diagnostic and troubleshooting tools.
Proven ability to manage projects and to prioritize workloads in a dynamic and progressive work environment.
Senior Business Consultant
Professional written, verbal and presentation skills, ability to effectively interact with all levels of the customers environment.
Ability and willingness to travel overnight approximately 40% to 60% on an annualized basis
Honeywell Automation India Ltd. (HAIL) is a leading provider of integrated automation and software solutions that improve productivity, enhance comfort and ensure safety and security of your homes and business premises. With over 2500 employees and an annual turnover of about Rs. 868 crores, HAIL is headquartered in Pune with 8 offices all over India. HAIL is a listed company on the Indian Stock Exchange and is part of Honeywell Inc. the technology leader with 120000 employees across 100 countries world wide.
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