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Opening For Analyst- Digital Learning Tools Support

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Job Description:

Function: U. S. India Enabling Areas

Service Area: USI

Service Line/ Market Offering: Global Talent Shared Services

Work Location: Hyderabad

Job Responsibilities:

Manage day to day queries on tools support by responding appropriately and escalating to vendors or other internal teams as needed

Provide guidance to member firms on any issues related to the use of digital learning tools for devising learning solutions

Manage development tools and perform administrative tasks around tools related webinars, user group meetings etc.

Undertake proactive actions to ensure wider adoption of digital learning tools across global member firms

Design and deliver tools training program

Develop Salesforce solutions relating to the certification programs

Coordinate and participate in the testing of new tools or tool upgrade with OIM and vendors

Work with vendors to troubleshoot Brainshark learning objects, Articulate courseware and learning guide content

Use Articulate, Brainshark and other tools to work on minor updates to courseware and toolkits

Ensure all content and tools related information is up to date on SharePoint COE sites, our global intranet

Effectively manage regular tasks and projects; stick to schedule and communicate progress throughout the lifecycle

Conduct research and share findings on latest trends in the field of learning design

Identify and document new processes

Contribute to process improvement

Salary: Not Disclosed by Recruiter
Industry:IT-Software / Software Services
Functional Area:HR , Recruitment , Administration , IR
Role Category:HR/ Recruitment / IR
Role:HR Executive

Keyskills:

Health & Safety Human Resources Strategy Human Resources Systems International Mobility Management Leadership Organizational Development Payroll Recruitment & Staffing Change Management Compensation & Benefits Total Rewards Ed

Desired Candidate Profile:

Education-

UG: Other Graduate
PG:Other
Doctorate:Any Doctorate – Any Specialization, Doctorate Not Required
Qualifications

Graduation in any stream, (2 3) years experience with knowledge centered support practices

Expert knowledge in authoring tools, such as Brainshark, Articulate Studio, Storyline, etc.

Advanced level of expertise with Microsoft PowerPoint. Working knowledge of Office applications and inter/ intra-net search techniques needed

Good presentation & visualization skills

Experience in learning new or proprietary tools / technologies

Experience troubleshooting project or technology issues until resolution

Experience in delivering training, both classroom and via online channels

Experience working with a global team in a virtual environment is preferred

Experience in Instructional design is preferred

Client management skills and the ability to work with various clients across geographies (preferred)

Familiarity with Saba Cloud learning management system, conceptual knowledge of HTML 5, JavaScript, CSS is preferred

Excellent written and verbal communication – capable at communicating ideas and solutions through either a written format (e. g. email) or verbal formats (e. g. , face-to-face or via telephone); ability to communicate need for clarification and guidance from management

Experience working with Salesforce is preferred, but not required

Prior experience in graphic designing and video editing software is an advantage

About Deloitte

Deloitte is the brand under which tens of thousands of dedicated professionals in independent firms throughout the world collaborate to provide audit, consulting, financial advisory, risk management, and tax services to selected clients. These firms are members of Deloitte Touche Tohmatsu Limited (DTTL), a UK private company limited by guarantee. Each member firm provides services in a particular geographic area and is subject to the laws and professional regulations of the particular country or countries in which it operates. DTTL and each DTTL member firm are separate and distinct legal entities. Each DTTL member firm is structured differently in accordance with national laws, regulations, customary practice, and other factors and may secure the provision of professional services in their territories through subsidiaries, affiliates, and/ or other entities.

In the United States, Deloitte LLP is the member firm of DTTL. Services are primarily provided by the subsidiaries of Deloitte LLP, including:

Deloitte & Touche LLP

Deloitte Consulting LLP

Deloitte Financial Advisory Services LLP

Deloitte Tax LLP

In India, Deloitte LLP has the following indirect subsidiaries: Deloitte & Touche Assurance & Enterprise Risk Services India Private Limited, Deloitte Consulting India Private Limited, Deloitte Financial Advisory Services India Private Limited, Deloitte Tax Services India Private Limited and Deloitte Support Services India Private Limited. These entities, which together are referred to as Deloitte U. S. India offices, primarily render services to their respective US-based parents.

Global Talent Shared Services

Global Talent Shared Services (GTSS) offers an entire array of learning and systems support to the Deloitte Learning Network, which includes Learning & Development professionals from all member firms across the globe. The DL team operates in India, Netherlands, Czech Republic, United Kingdom, and United States. The DL team continuously aims to deliver innovative learning systems and solutions and also provides training administration services at the global, regional, and member-firm level to member firms, in order to enable learning administrators to provide a multitude of learning opportunities to their learners.

Company Profile:

Deloitte
Deloitte is the brand under which tens of thousands of dedicated professionals in independent firms throughout the world collaborate to provide audit, consulting, financial advisory, risk management, and tax services to selected clients. These firms are members of Deloitte Touche Tohmatsu Limited (DTTL), a UK private company limited by guarantee. Each member firm provides services in a particular geographic area and is subject to the laws and professional regulations of the particular country or countries in which it operates. DTTL does not itself provide services to clients. DTTL and each DTTL member firm are separate and distinct legal entities, which cannot obligate each other. DTTL and each DTTL member firm are liable only for their own acts or omissions and not those of each other. Each DTTL member firm is structured differently in accordance with national laws, regulations, customary practice, and other factors, and may secure the provision of professional services in its territory through subsidiaries, affiliates and/or other entities.

In the United States, Deloitte LLP is the member firm of DTTL. Like DTTL, Deloitte LLP does not provide services to clients. Instead, services are primarily provided by the subsidiaries of Deloitte LLP, including:

Deloitte & Touche LLP
Deloitte Consulting LLP
Deloitte Financial Advisory Services LLP
Deloitte Tax LLP

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