Operations Manager – Starbucks – Morocco
Working as an Operations Manager for Starbucks Morocco, you will be accountable for the growth of the Brand across the country, particularly in Casablanca, Marrakesh, Rabat, and Tangier. You will be responsible for the Brand P&L as well as the execution of the annual plan, and will cooperate with cross-functional teams in order to provide proper support to the business. Additionally, you will recruit, coach and lead a team of Starbucks Partners to ensure that stores provide the unique Starbucks experience to customers, and will be actively involved in new store openings.
About the Brand:
Being a Starbucks partner means having the opportunity to be something more than an employee. Gigantic possibilities lie ahead-to grow as a person, in your career and in your community. To live the Starbucks mission and to be a leader. It’s the opportunity to become your personal best. To be connected to something bigger. To be meaningful to the world. And to be recognised for all of it. It’s all here for you
To succeed in this role, you will need “Hand-On” operational experience, strong coaching skills, and a track record of leading successful and profitable multi-site operations. Particularly, we are looking for a candidate specialized in Food Services (QSR, cafes, casual-dining etc.) who optionally has experience with store openings and ad hoc projects management (catering, events). Fluency in both English and French languages is a necessity.
Alshaya gives you the opportunity to work with a dynamic, performance-focused team in a region where the retail industry is thriving. In recent years there has been a strategic plan of growth; new stores in existing markets, existing brands to new markets and new brands to existing markets. And the plan continues.
About the Company
M.H. Alshaya Co. is a leading international franchise operator for over 70 of the worlds most recognised retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Changs, The Cheesecake Factory, Victorias Secret, Boots, Pottery Barn and KidZania. The company operates over 2,800 stores across diverse customer sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure & Entertainment.
Alshayas stores can be found in markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 44,000 people from over 110 nationalities.
The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls.
M.H. Alshaya Co. is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments.