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Operations Manager @ Hyderabad

Silver People

Job Description:

This opening is with globally renowned premier Institute of higher education, consistently ranked amongst top Indian universities.

Location: Hyderabad

Job Purpose :

-To enable effective student lifecycle management and contribute to the growth of the organisation.

KEY RESPONSIBILITIES:

1. Planning and Budgeting- Forecast expenditure for existing operations and for improvements in operations, and prepare budget; Monitor and control budget cost overrun, evaluate cause and take corrective action if required, plan for necessary resources for quality student services,support the planning and implementation of growth strategies

2. Monitoring Operations: Plan, coordinate and control the activities of the Operations team in delivering student services and meeting the objectives of the organization, develop and implement student service policies and procedures, define and communicate student service standards, oversee the daily operations of the team and ensure that the student service standards are upheld, track complaint resolution, handle complex and escalated student service issues, monitor accuracy of reporting and database information, analyse relevant data to determine student services outputs

3.People Management- Plan, prioritize and allocate responsibilities within team, monitor and manage performance of team, provide developmental feedback, resolve grievances, counsel and mentor team members through the year

Salary:INR Best in Industry
Industry: Other
Functional Area: Other
Role Category:Other
Role:Other

Silver People
6 – 11 yrs Hyderabad / Secunderabad

Keyskills:

Forecasting Budgeting Planning Daily Operations Operations Management Grievance Handling Budget Preparation Corrective Action

Desired Candidate Profile:

Education-
UG: Any Graduate – Any Specialization, Graduation Not Required
PG:Any Postgraduate – Any Specialization, MBA/PGDM – Any Specialization
Doctorate:Any Doctorate – Any Specialization, Doctorate Not Required

Company Profile:

Silver People
Silverpeople, a people resource company by ISB alumni, offers complete recruitment solutions for all hiring/head hunting requirements in a Focused, Accurate and Time bound manner

Recruiter Name:Ms. Vidhya

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