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Senior TEAM Member


Job Description

Business Unit Retail Operations.
Centralized Operations is Control, Compliance & Cost, to make organization Effective, Efficient.Centalised Operations will orchestrate to deliver, on time every time and all the time.

Job Purpose:
Completion of all RDIO related work assigned as a Sr Team Member in sync with the Standard Operation Procedure & compliance within the SLA agreed with the business. This role for any job assigned by the supervisory in Account Opening and Any units of Account Servicing

Principal Accountabilities of the Role:-

1. Service Delivery

Ensure SB & CA Pre-verification within agreed TAT
Ensure Account Activation within agreed TAT.
Ensure DMT within agreed TAT.
Ensure CIF Creation within agreed TAT.
Ensure Post Verification of all Activation Accounts on D+1.
Planning & pre-verification of forms based on priority and products (like, green channel, platina, etc.)
Ensure all SDC + HRV related QMS attended within agreed TAT along with all related Activities.
Ensure all E Tax + Customer Duty related QMS attended within agreed TAT along with all related Activities.
Ensure all FTU related (namely Salary File Upload, Batch Upload, IOGL posting for Pool Accounts P&L Reversals etc) QMS attended within agreed TAT along with all related Activities.
Ensure all TDS related QMS attended within agreed TAT along with all related Activities.
This is a checker role. STM should also verify transaction processed by other staff.

2.Process Improvement

Constant vigil for any scope for process improvement.
Educate branches to reduce discrepancy.

3.Team involvement

To support other teams during uneven flow of volumes & still maintain TAT
Render helping hand to other teams during dip in expected volumes
Co-ordination within the team for better leave planning

4.Ensure quality in pre-verification

100% adherence to the latest Standard Operation procedure
Up-to-date knowledge & understanding of the processes & circulars related to products, compliance, AML & KYC.

5.Compliance with internal/External Regulations.

Adherence to comments / feedbacks from Concurrent Audits, Statutory Audits, Risk Based Audits, etc.
Co-ordinate with Quality Control team & Concurrent Auditors to take stock of day to day findings and corrections.

Salary: Not Disclosed by Recruiter
Industry: Banking / Financial Services / Broking
Functional Area: Financial Services , Banking , Investments , Insurance
Role Category:Operations/Processes/Finance/Legal
Role:Operations Manager

Statutory Audit
Retail Operations
Account Opening
Process Improvement
Service Delivery

Desired Candidate Profile
UG: Any Graduate – Any Specialization
PG:Any Postgraduate – Any Specialization
Doctorate:Doctorate Not Required

Educational Qualification

Graduate / Post Graduate

Relevant Experience

4-5 years of banking Operation experience

Personal Characteristics & Behaviors

Compliance & process orientation
Ready to take up challenges

Company Profile:
Ing Vysya Bank Ltd.
A Global bank, an established bank, get the best of both…
If you are looking for a career that will provide you the excitement of working on local challenges with access to global expertise and best international practices join ING Vysya Bank.
Embark on a journey to discover new opportunities and make a difference!

View Contact Details:
Recruiter Name:HR
Reference Id:15009506

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