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Service desk Analyst In Reputed Company @ Hyderabad


Service desk Analyst

Job Description:

Golden Opportunity with Tech Mahindra!!!!!!!!!!!!!!!!

We are looking for service desk professionals

Should have Excellent communication skill
Should have experience into Incident Management
Should have good Technical Knowledge
Should have good written and verbal communication skills
International calling Experience is a added advantage

Note:This is for a voice process

Salary: Not Disclosed by Recruiter
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Voice
Role:Associate/Senior Associate -(Technical)

Tech Mahindra Ltd.
1 – 3 yrs Hyderabad / Secunderabad


Service Desk Incident Management Voice Process Communication Skills Verbal Communication

Desired Candidate Profile:

UG: Any Graduate – Any Specialization, Graduation Not Required
PG:Any Postgraduate – Any Specialization, Post Graduation Not Required
Doctorate:Any Doctorate – Any Specialization, Doctorate Not Required
Please refer to the Job description above

Company Profile:

Tech Mahindra Ltd.
Tech Mahindra is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, differentiated services and flexible partnering models. This has helped customers reduce operating costs, generate new revenue streams and gain competitive advantage. Tech Mahindra expanded its IT portfolio in 2009 by acquiring the leading global business and information technology services company, Mahindra Satyam (earlier known as Satyam Computer Services).

Tech Mahindra’s capabilities spread across a broad spectrum, including Business Support Systems (BSS), Operations Support Systems (OSS), Network Design & Engineering, Next Generation Networks, Mobility Solutions, Security consulting and Testing.

Tech Mahindra’s solutions portfolio includes Consulting, Application Development & Management, Network Services, Solution Integration, Product Engineering, Infrastructure Managed Services, Remote Infrastructure Management and BSG (comprises BPO, Services and Consulting).

With an array of service offerings for TSPs, TEMs and ISVs, Tech Mahindra is a chosen transformation partner for several leading wireline, wireless and broadband operators in Europe, Asia-Pacific and North America.

Tech Mahindra has successfully implemented more than 16 Greenfield Operations globally and has over 130 active customer engagements mostly in the Telecom sector. The company has been involved in about 8 transformation programs of incumbent telecom operators.
Tech Mahindra has a global footprint through operations in more than 31 countries with 17 sales offices and 15 delivery centers. Assessed at SEI CMMi Level 5, Tech Mahindra’s track record for value delivery is supported by over 40,500 professionals who provide a unique blend of culture, domain expertise and in depth technology skill sets. Its development centers are ISO 9001:2008 & BS7799 certified.
Recruiter Name:Hemalatha
Contact Company:Tech Mahindra Ltd
Address:Tower 2 -3rd floor RMG Block .Plot Nos. 23 to 34 Hitec City, Madhapur,HyderabadR.R District,AP, India.Hyderabad,Andhra Pradesh,India 500018
Email Address:[email protected]

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