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Support Engineer

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Job Description

Interested to build the next generation Financial systems that can handle billions of dollars in transactions Interested to build highly scalable next generation systems that could utilize Amazon Cloud

Massive data volume complex business rules in a highly distributed and service oriented architecture, a world class information collection and delivery challenge. Our challenge is to deliver the software systems which accurately capture, process, and report on the huge volume of financial transactions that are generated each day as millions of customers make purchases, as thousands of Vendors and Partners are paid, as inventory moves in and out of warehouses, as commissions are calculated, and as taxes are collected in hundreds of jurisdictions worldwide.

What we need is someone who can support the Infrastructure monitoring/ provisioning and application support across cutting-edge technologies.

You will get to work hand in hand with our development team while being part of the support community. If you have independence and self-drive, creativity, excellent debugging skills and have earned the respect and trust of developers and managers alike, you should apply immediately.

Key Responsibilities:
Support engineers troubleshoot, debug, evaluate and resolve computer-identified alarms, perform software deployments and migrations, host management and automate routine operational tasks. The position requires a combination of strong troubleshooting, technical and communication skills and includes a mix of on call and operational tasks and may involve small-project software development work. Support team operates in 24x7x365′ manner. Support Engineers also develop tools and automations to achive human free operations. They use the right tool for the job, and modify software in a way that leverages the overall system architecture. If you have a strong Application Support background, are interested in aggressive growth and have passion to develop tools at large scale, this is the opportunity for you

Salary: Not Disclosed by Recruiter
Industry: Internet / Ecommerce
Functional Area: IT Software – Application Programming , Maintenance
Role Category:Admin/Maintenance/Security/Datawarehousing
Role:Technical Support Engineer

Keyskills
java
unix
linux
perl
software development
python
application support
troubleshooting
operations
debugging

Desired Candidate Profile
Education-
UG: B.Tech/B.E. – Computers
PG:Post Graduation Not Required
Doctorate:Any Doctorate – Any Specialization, Doctorate Not Required

Basic Qualifications
Qualifications:
A technical background (BS/ MS in Computer Science/ Engineering or related discipline/ experience)
2 to 4 years experience
Strong Unix base O/ S experience or proven ability to pick up Linux quickly
Ability to do scripting (any one of Shell, Ruby, Perl, Python etc.). Python is preferable.
Strong debugging/ troubleshooting skills
Familiarity with programming languages Java or C or C
Excellent verbal & written communication skills
Strong understanding of support – tickets, monitoring, processes and metrics
A passion towards problem-solving
Strong decision-making ability
Must be able to think proactively; excellent follow-through and attention to details.
Willing to work in 24×7 on-call support (on rotation basis)
Knowledge on distributed applications/ enterprise applications is plus.

Preferred Qualifications
Experience working on distributed applications/ enterprise applications is plus

Company Profile:
Amazon India Software Dev Centre Pvt Ltd
Amazon.com strives to be Earth’s most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want – low prices, vast selection, and convenience – Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon’s evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company’s DNA. The world’s brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.

View Contact Details:
Recruiter Name:HR
Reference Id:360006

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