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Technical Support Associate(international Voice Process)

Job Description:

Interview for Technical Support Associate (International Voice Process)

Greetings from Tech Mahindra!!!!

We are hiring for Technical Support Associates

Employer: Tech Mahindra

Role: Technical Support Associate (International Voice Process)

Work Location: Hi-Tech city, Hyderabad

Exp: Fresher or Experienced

Notice Period: Any

Skills & Eligibility Criteria :-

* Any Graduates, Diploma
* Should have Excellent oral communication skills.
* Basic Knowledge in ISP (Internet Service Provider)
* Handling Internet Troubleshooting Issues.
* Flexible to working in night shifts (US Process).
* Can join immediately.

Interview Rounds
JAM Round
Voice & Accent
Technical Round

Interested Candidates can send their profile to the mentioned mail ID to schedule the Interview.

Contact Person – Prathamesh Redkar

Documents Required
Resume
Original ID Proof
Photocopy of all your Educational and experience related documents

Salary: INR 2,00,000 – 3,50,000 P.A
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Associate/Senior Associate -(Technical)
Role: Associate/Senior Associate -(Technical)

Keyskills:

International Voice ProcessTechnical SupportUS ProcessCommunication Skills

Desired Profile:

Education:UG -Any Graduate – Any Specialization, Graduation Not Required
PG – Any Postgraduate – Any Specialization, Post Graduation Not Required
Doctorate – Any Doctorate – Any Specialization, Doctorate Not Required

Company Profile:

Tech Mahindra is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, differentiated services and flexible partnering models. This has helped customers reduce operating costs, generate new revenue streams and gain competitive advantage. Tech Mahindra expanded its IT portfolio in 2009 by acquiring the leading global business and information technology services company, Mahindra Satyam (earlier known as Satyam Computer Services).

Tech Mahindra’s capabilities spread across a broad spectrum, including Business Support Systems (BSS), Operations Support Systems (OSS), Network Design & Engineering, Next Generation Networks, Mobility Solutions, Security consulting and Testing.

Tech Mahindra’s solutions portfolio includes Consulting, Application Development & Management, Network Services, Solution Integration, Product Engineering, Infrastructure Managed Services, Remote Infrastructure Management and BSG (comprises BPO, Services and Consulting).

With an array of service offerings for TSPs, TEMs and ISVs, Tech Mahindra is a chosen transformation partner for several leading wireline, wireless and broadband operators in Europe, Asia-Pacific and North America.

Tech Mahindra has successfully implemented more than 16 Greenfield Operations globally and has over 130 active customer engagements mostly in the Telecom sector. The company has been involved in about 8 transformation programs of incumbent telecom operators.

Tech Mahindra has a global footprint through operations in more than 31 countries with 17 sales offices and 15 delivery centers. Assessed at SEI CMMi Level 5, Tech Mahindra’s track record for value delivery is supported by over 40,500 professionals who provide a unique blend of culture, domain expertise and in depth technology skill sets. Its development centers are ISO 9001:2008 & BS7799 certified.

Contact Details
Recruiter Name:Prathamesh Redkar
Contact Company:Tech Mahindra Ltd
Telephone:9100545280
Email :[email protected]
Website:https://www.techmahindra.com

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