Job Description:
Intelenet Global Services Private Limited
1 – 4 yrs Bengaluru/Bangalore
Intelenet hiring for Team Leader for Banking Project.
Team is a unit which handles valuable customers of AXIS Bank.
This unit is responsible for the entire life cycle management of these customers starting from bringing them into the fold of Relationship Management;
Provide regular servicing/ resolution of queries and issues and also cross sell of other products as per customer requirements. In the unit each DSO (Digital Service Officer) manages a set of customers assigned to him.
Client Outreach
– Manage the portfolio through client outreach and continuous monitoring of client relationship including product, portfolio and banking needs
Relationship Management
To develop and strengthen customer relationships through effective relationship management in accordance with the business goals
Revenue Targets Achieve the monthly assigned revenue targets through effective cross-sales generating Fee income across Investment, Assets, Cards and Liability products.
Required Skills:
Teamwork, verbal and written excellence, resilience and highly motivated for developing a new department.
Must be flexible and understanding in challenging and ever-changing environment
Academic qualification required: Graduates /Post Graduates
Salary up to 4.5 CTC
Sunday fixed week off
Salary:INR 2,00,000 – 4,00,000 P.A
Industry:Banking / Financial Services / Broking
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Back Office/Web/Transaction Processing
Role:Team Leader -(NonTechnical)
Keyskills:
Cross Selling Relationship Management Client Relationship Team Leading Banking bank Retail Branch Banking Branch manager branch head Banking Sales Relationship Banking insurance sales Sales Manager Sales Officer
Desired Candidate Profile:
Education-
UG: Any Graduate – Any Specialization, Graduation Not Required
PG:Any Postgraduate – Any Specialization, Post Graduation Not Required
Doctorate:Any Doctorate – Any Specialization, Doctorate Not Required
Company Profile:
Intelenet Global Services Private Limited
Intelenet is a large global Business Process Outsourcing player, committed to delivering our client’s strategic goals and helping in enhancing, broadening, and deepening the relationship to add value.
Backed by The Blackstone Group, a leading Global Private Equity player, with a current portfolio of clients that includes Fortune 500 companies, we are a 55,000 people organization spread across 66 global delivery centers across USA, UK, India, Poland, and Philippines; supporting 100+ clients in over 50 languages.Commencing operations in November 2001, Intelenet today supports 100+ clients in 50 languages with Contact Centre solutions, F&A, HRO and IT solutions across Banking and Financial Institutions, Healthcare, Travel and Hospitality, Telecom, Retail, Manufacturing, and Information Technology (IT) verticals.
Over the last decade, we consistently held on to the top rankers spot in Nasscom BPO listings, and over the next decade aim to rise higher and take on the global BPO rankings with our focus on “customer experience” powered by “technology” and “analytics”.
Recruiter Name:John Steff – 9886683329
Contact Company:Intelenet Global Services Private Limited
Website:https://www.intelenetglobal.com
Telephone:9886683329