ValueLabs hiring Guest Relationship Office with 3-5 Yrs of experience.
Roles & Responsibilities include-
Good command of the English language is essential, both written and verbal
Ensure and provide flawless, upscale, professional and high class guest service experiences
Overseeing VIP guests, arrivals and departures.
Coordinating and multi-tasking job duties in a busy environment.
Providing information regarding the Hotel, town attractions, activities etc.
Maintain all guest folios in the manner instructed and type out necessary guest likes and dislikes to the appropriate fields on the profile.
Must possess strong organization time management skills, attention to detail.
Must be guest service focused and a team player.
Positive attitude and outgoing personality is essential.
Personable, enthusiastic, self-motivated and able to work independently.
Expect and react promptly to guests requirements and inquires
Proven working experience as guest relations manager
Working experience in hospitality
Adequate knowledge of personalised services principles and processes
Experience with needs assessment techniques, quality standards and satisfaction evaluation techniques
Familiarity with industrys latest trends
Proficiency in English, multilingualism will be considered an asset
Guest service orientation and drive
Excellent problem resolution skills along with outstanding communication and active listening skills
Ability to work flexible hours
Highly responsible and reliable with a professional presentation
BS degree in hospitality management, business administration or related field
Interested can forward their updated to manisha.voruganti.com
Salary: Not Disclosed by Recruiter
Industry: IT-Software / Software Services
Functional Area: Other
Role Category: Other
3 – 5 YearsHyderabad / Secunderabad
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Valuelabs Hiring Guest Relationship Officer for Hyderabad Location
3 – 5 YearsHyderabad / Secunderabad
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Education:UG -Any Graduate – Any Specialization, Graduation Not Required
PG – Any Postgraduate – Any Specialization, Post Graduation Not Required
Doctorate – Any Doctorate – Any Specialization, Doctorate Not Required
We are a global IT services company that provides technology / process consulting, software product development, testing, Remote Infrastructure Management (RIM) and Knowledge Process Outsourcing (KPO) services. Since 1997, we have been servicing startups, SMBs and multi-billion dollar companies across the globe. Today, we are a 2000+ people company, servicing hundreds of clients worldwide. We believe that our success is built on the success of our clients, and we do what it takes to give our clients a sustained competitive edge through value and innovation. By formalizing our experience into innovative tools and frameworks, we help our customers accelerate time-to-market, improve the quality of products and reduce costs. Our unique culture promotes excellence and drives innovation through trust, pride and teamwork. Over the years, we have perfected the Extended Team Model (ETM) of engagement with our clients. Our core competency lies in building dedicated teams in India for our clients with their active participation, which in due course become seamless extensions of their own teams. Our constant endeavor is to mesh seamlessly with our client’s teams so as to become an integral part of their businesses and a source of competitive advantage to them. As a means to achieve this objective, we ensure that our processes are client driven, wherein we assimilate our clients’ processes into our delivery, quality and measurement processes.