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Walkin-customer Service Representatives (e-chat Process)


Walkin Interview

13th August – 14th August 1 PM
Applicants need to go to the venue mentioned or call on the number provided below
Job Description:

Walk-ins on 12th & 14th August 2015 at Hyderabad!!

We will be conducting the Walk In Interviews at ILabs Building, opp Inorbit Mall, Hitec City ,Hyderabad
Role Summary/Purpose
The role entails providing high quality customer service to the credit card customers via e-chat
while ensuring that required service is rendered in accordance with the policies and procedures.

Essential Responsibilities
Be available as per the schedule to eChat with customers based out of US
Resolve customer queries and concerns through eChat.
Ensure efficient, effective and accurate service is provided to the customers.
Provide customers with complete product and service information.
Follow-up on customer inquiries and resolve.

Salary: Not Disclosed by Recruiter
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Voice
Role:Telecalling/Telemarketing Executive

Synchrony International Services Private Limited
0 – 5 yrs Hyderabad / Secunderabad


International Calling Voice And Accent Bpo Hiring bpo talent acquisition bpo recruitment bpo staffing call center hiring ites hiring

Desired Candidate Profile:

UG: Any Graduate – Any Specialization
PG:Any Postgraduate – Any Specialization, Post Graduation Not Required

Should be Customer Service Centric, Excellent English Verbal Communication Skills
Working knowledge of Computers, Professional writing etiquettes and ability to work with a Team.
Should have zeal to learn and perform as per stringent targets.
Passion for customer services
Unyielding Integrity
Flexibility to work in US shifts
Intermediate / Graduate in any discipline (BE, B Tech’s and MCA Freshers need not apply)

Essential Requirement/ Characteristics
1 year of Prior experience in e-chat is mandatory

Required Documents post selection (for both echat & CSR):
10th onwards mark sheets and certificates,
2 passport size photos
ID proof (copy of pan card / passport /driving license),
Address proof (copy of Passport / electricity bill / telephone bill)

Company Profile:

Synchrony International Services Private Limited
GE Capital’s Retail Finance [now known as Synchrony Financial] business is among the country’s most successful retail lenders, with 80 years of experience in consumer financing. The business, which originates loans as a unit of GE Capital Retail Bank [now known as Synchrony Bank], provides credit card programs to retailers and consumers in the United States and Canada. We build better businesses through customized private label and bankcard credit programs to national and regional retailers in the U.S., as well as private label credit card programs, promotional and installment lending, bankcards and financial services for consumers through dealers; national, regional and independent retailers; contractors; manufacturers; healthcare practices; and service providers across nearly 20 industries.

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