*Monitor call centre operations and ensure high quality of services.
*Good at People Management (Reduction in Attrition & Shrinkage).
*Maintaining SLA S and perform random Audit checks.
*Adhering Client requirement & Management qualities.
Salary: Not Disclosed by Recruiter
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role:Assistant Manager/Manager -(NonTechnical)
Employment Type: Permanent Job, Full Time
Outbound Process collections process client servicing Operations banking
Desired Candidate Profile:
*Excellent written and verbal communication skills in English & Hindi.
*Graduate/ Post graduate with minimum 1yrs exp as TL – Operations
*Experience in Collections background is a must.
DigiCall Teleservices Private Limited
Infotel group company
Recruiter Name:Prashanti Gandhi
Contact Company:DigiCall Teleservices Private Limited