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Hyderabad: Ola Electric Mobility Private Limited has been ordered to pay Rs 1,92,205 to a Telangana customer for delivering a “defective” e-scooter.
The order was passed by the District Consumer Disputes Redressal Commission (DCDRC), Sangareddy.
The matter reached the court after Maddi David of Zaheerabad faced difficulties when the electric scooter, bought on July 3, 2023, stopped working within a couple of days.
According to David, the company failed to resolve the issue despite assurances given by a company executive to return the scooter within a few days.
The court directed the company to comply with the order within 30 days from July 23.
According to the order, the Rs 1,92,205 includes a refund of Rs 1,67,205 with a nine percent interest rate from the date of purchase. Additionally, the court asked the company to pay Rs 30,000 in compensation.
This post was last modified on August 5, 2024 9:06 am