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Hyderabad: The Southern Power Distribution Company of Telangana (TGSPDCL) has earned national recognition by securing the 3rd rank in its category in the Distribution Utilities Ranking (DUR) Report – Consumer Service Rating of Discoms (CSRD) Report 2023-24, released by the Ministry of Power.
The ranking evaluated 41 power distribution companies (Discoms) across the country.
According to reports, TGSPDCL has outperformed other Discoms in key areas such as faster approval of electricity connections, simplified service regulations with minimal paperwork, accurate billing through IR port-based meters, and prompt consumer complaint resolution.
Additionally, 99 percent of electricity-related services are now available online via the company’s website and mobile app, reducing the need for physical office visits.
TGSPDCL chairman and managing director Musharraf Faruqui congratulated the officials and staff on this achievement and encouraged them to continue enhancing service standards and the company’s national ranking.
This post was last modified on March 20, 2025 7:09 pm