Hyderabad: Southern Power Distribution Company of Telangana (TGSPDCL) has launched a WhatsApp chatbot to help customers get assistance for electricity-related problems instantly.
Customers can contact the number 8712441912 to register or track complaints, seek bill-related information, and enquire about power supply status at the tips of their fingers.
Chairman and Managing Director Musharraf Faruqui described the initiative as a major push towards digital governance and consumer convenience and said the technology will make electricity services more efficient, accessible and user-friendly.
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