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New York: Amazon is slashing about 16,000 jobs in the second round of mass layoffs for the e-commerce company in three months. The tech giant has said it plans to use generative artificial intelligence to replace corporate workers. It has also been reducing a workforce that swelled during the pandemic. Beth Galetti, a senior vice president at Amazon, said in a blog post on Wednesday, January 28, that the company has been “reducing layers, increasing ownership, and removing bureaucracy.” The latest reductions follow a round of job cuts in October 2025, when Amazon said it was laying off 14,000 workers. While some Amazon units completed those “organisational changes” in October, others did not finish until now, Galetti said. She said US-based staff would be given 90 days to look for a new role internally. Those who are unsuccessful or don't want a new job will be offered severance pay, outplacement services and health insurance benefits, she said. “While we're making these changes, we'll also continue hiring and investing in strategic areas and functions that are critical to our future,” Galetti said. CEO Andy Jassy, who has aggressively cut costs since succeeding founder Jeff Bezos in 2021, said in June 2025 that he anticipated generative AI would reduce Amazon's corporate workforce in the next few years. The layoffs are Amazon's biggest since 2023, when the company cut 27,000 jobs. Also ReadBig tech plans major hiring push in India in 2026 amid US layoffs: Report Meanwhile, Amazon and other Big Tech and retail companies have cut thousands of jobs to bring spending back in line following the COVID-19 pandemic. Amazon's workforce doubled as millions stayed home and boosted online spending. Hiring has stagnated in the US, and in December, the country added a meagre 50,000 jobs, nearly unchanged from a downwardly revised figure of 56,000 in November. Labour data points to a reluctance by businesses to add workers even as economic growth has picked up. Many companies hired aggressively after the pandemic and no longer need to fill more jobs. Others have held back due to widespread uncertainty caused by President Donald Trump's shifting tariff policies, elevated inflation and the spread of artificial intelligence, which could alter or even replace some jobs. While economists have described the labour situation in the US as a “no-hire-no-fire” environment, some companies have said they are cutting back on jobs, even this week. UPS, Pinterest on firing spree On Tuesday, UPS said it planned to cut up to 30,000 operational jobs through attrition and buyouts this year as the package delivery company reduces the number of shipments from its largest customer, Amazon. That followed 34,000 job cuts in October at UPS and the closing of daily operations at 93 leased and owned buildings during the first nine months of last year. Also on Tuesday, January 27, Pinterest said it plans to lay off under 15 per cent of its workforce, as part of a broader restructuring that arrives as the image-sharing platform pivots more of its money to artificial intelligence. Shares of Amazon Inc, based in Seattle, rose slightly before the opening bell on Wednesday.

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